Just installed my first PAN firewall - after running an eval unit for about a month. Loving it so far, but still learning...
First question for this board - hope it's not a dumb one.
We're running 3.0.9 and pan-agent and that seems to be working fine. In Traffic log and URL Filtering log user ID seems to be working fine. The problem I'm running into is that I can't seem to get the User Activity Report to work at all. The logs report the username as:
So I tried that first in the "user" field of the report, but I also tried DOMAIN\username and just plain username.
Any troubleshooting tips or suggestions here?
I noticed that when I copy and paste the username in through certain browsers a trailing space would be included. Any extra spaces will keep the report from being properly generated. A small thing but it has bitten me in the past.
Also, I have heard of some minor PAN Agent issues with 3.0.9 PANOS but this was revolving around policy creation, not logging or reporting. If the above suggestion doesn't work, I wonder if downgrading to 3.0.8 might help.
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