I have searched and found similar posts but none seem to have a working solution for this...
I have a simple security policy to deny access to a VM located in the 'trust' zone if it matches a user in the user group created on the AD server.
I've confirmed with 'show user group name' that the firewall can indeed see the correct users in the group but when applying that group to the deny policy i'm not getting a hit.
If the domain format matches in IP mapping and Group mapping, then you can check the user's attributes. I would go through like this:
Does domain format(fqdn vs flat netbios) and username match under these two:
> show user group name <group dn>
> show user ip-user-mapping <all|ip x>
Do you see a mismatch with the Primary or Alt attributes (specifically domain fqdn vs netbios) compared with the previous commands?
> show user user-attributes user <>
Also check that you have a domain map shortening the fqdn to netbios:
> debug user-id dump domain-map
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