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Wildfire info failed

L2 Linker

Constantly (every minute) getting this error from Panorama, currently running on Panorama v10, having difficulty to find the details what records are not found.

 

SYSTEM ALERT : high : Retrieving Content 'WildFire' info failed with error 'No record...

 

Thanks in advance

15 REPLIES 15

Cyber Elite
Cyber Elite

Hi @annielee 

Is your panorama - at least sometimes - updating wildfire content update successfully? If not, does it work when you do it manually?

L2 Linker

Yes, i can see the wildfire has been installed for the latest versions, which is why im puzzled what are the messages for

@annielee @vsys_remo 

 

Iam also facing same issue please advice if it's resolve as my firewall version is pan-os 10.0.5 and iam facing this same issue on firewall.

 

Regrads,

Joshan 

Not resolved.  I am facing the issue with 10.0.6

@fhewiufhwefhwe 

 

In wildfire content select schedule from every minute to real time. Then you cannot received these alert.

 

Joshan_Lakhani_0-1626519741752.png

 

Regards,

Joshan Lakhani

 

Regards,

Joshan Lakhani

Thanks, that solved it.  Did you happen to also run into Retrieving Content 'GPclient' info failed with error 'No updates availablegpcontent' when you upgraded and remember the solution?

Hello again,

 

Couldnt find the realtime option on our Panorama - 10.0.5, can you share your version ?

 

Thanks

@annielee 

 

Yes in 10.0.5 panorama version. this option is not present.

 

Joshan_Lakhani_0-1631097365366.png

 

can you share which Panorama version will be available ?

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