DNS - Clients don't update when users return to office

[LukeRath]

Hi,

We have an issue when users return to the office the Windows DNS servers can not update the IP address to the office IP. We think its more of a Windows DNS permission issue but just wanted to check if anyone has seen this issue before. 

- User on VPN get's IP from Palo via GP.

- DNS is updated in windows (owner is machine name).

- User then comes in to office and gets a new IP from Windows DHCP.

- The DHCP service account tries to update record but has no permission. 

- Then we have some nice DNS issues 🙂 

I have a case open but they have not seen this issue before. 

Thanks

Luke

[Mick_Ball]

The dhcp server settings has an advanced tab, you can set credentials in there to give permissions to update records.

[Remo]

What GP version do you use? Because I think there once was a bug in global protect which prevented these DNS updates.

[LukeRath]

Hi,

We are updating GP at the minute so we are running 3 different versions. We think the issue is to do with the below setting and we are going to carry out some testing on one scope this week.

[ccscott]

Seems like more of a winodws issue, but I'd like to ask, how are most people actually handling ddns updates while clients are on global protect vpn? Non windows dns here.