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09-13-2024 03:34 AM
We have 10-15 Mold Design users that are complaining that exceed sessions close around 2 hrs even when they are working while on VPN. They loose their work and need to restart and start afresh if the data is not saved.
09-18-2024 05:05 AM
Hi @w.robert ,
Can you check the PANGPS logs to the reason of disconnects ?
Also it could help knowing how your GP is set up. SSO, on demand, ... ?
Do you have Authentication cookies enabled yes/no ?
Kind regards,
-Kim.
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