12-06-2023 02:24 PM
Env: PRisma Access ; GP Client 6.2.0-89
What variable controls the "finding the best available Gateway" ; We are experiencing anywhere between ~2 to 7 minutes to get connect the gateway? How can we manipulate this algorith to not do this 'Finding best gateway"
TIA
12-11-2023 05:35 AM
It should simply do an SSL handshake to all of your gateways and then calculate the best one to connect too based on speed of response and any priorities you have set...
I have 11 gateways up for selection and the entire process from "Connect" takes approx 14 seconds so it yours must be trying to do something unusual.
How many gateways do you have???
If you collect and unzip the logs the pangps file will show you what it was doing during the connection attempts.
see if you have any big gaps between time stamps and try to establish from the last line what it was waiting for..
HTH.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
