AntiVirus not showing up

[UmarKhan]

I have brought up a new firewall. I have installed all the necessary licenses including Threat Protection. Under dynamic updates, Application and Threats is up to date...but clicking check now does not bring up AntiVirus section. I tried rebooting the firewall as well.

[PavelK]

Hello @UmarKhan

when you mentioned that Application and Threats is up to date, could you confirm that latest version is actually installed. Without Threat package being installed Antivirus download option will not show up: Dynamic Updates for AntiVirus Fail.

Kind Regards

Pavel 

[UmarKhan]

Yes, it is installed. In fact, after installing the licenses, I saw WildFire for which I have a license as well, when I did check now

[UmarKhan]

[PavelK]

Hello @UmarKhan

thank you for reply.

I see. Could you check this KB to see you are hitting a bug: Antivirus update packages are not seen in Dynamic Updates.

Could you also try to initiate a download of Antivirus package from CLI?

Kind Regards

Pavel