GlobalProtect
GlobalProtect is Palo Alto Networks network security for endpoints that protects your organization's mobile workforce by extending the Next-Generation Security Platform to all users, regardless of location. This page is dedicated to GlobalProtect resources to help you find answers.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

GlobalProtect

Welcome to the GlobalProtect Resource Page

Keeping your remote workforce secure is our priority. GlobalProtect is our network security for endpoints that protects your organization's mobile workforce by extending the Next-Generation Security Platform to all users, regardless of location. This page is dedicated to GlobalProtect resources to help you find answers.
Learn from informative videos, engage in community-led discussions, and discover tips and tricks from our blogs and articles—all related to GlobalProtect solutions.

Discussions

Author Topic Views Replies
M.Sullivan271926
10-28-2026

External Entra-ID users gets 'Something went wrong'

I have an external guest who gets a Microsoft error while logging into GP. The error simply states "Something went wrong please try again" In the G...

posted in GlobalProtect Discussions

99 3
CBoydenEXN
10-27-2026

GlobalProtect v6.3 on Android

Hi, When attempting to download the GlobalProtect App from the Google Play Store, the default version hosted in the store is 6.3.5. This is in direc...

posted in GlobalProtect Discussions

104 3
manikanta.ji.sai
10-26-2026

GlobalProtect Frequent Disconnect and Reconnect Issue for Some Users

Hello Community,We are experiencing an issue where GlobalProtect frequently disconnects and reconnects in a loop for some Windows users.The issue is i...

posted in GlobalProtect Discussions

204 2
dale.miller
10-22-2026

When connected to GP the internet connection goes to about 1meg

We have something of a sporadic issue. When some users connect to the VPN with GP their throughput drops to about a meg. It's just a handful of users....

posted in GlobalProtect Discussions

174 1
popa472
10-27-2026

Unable to sign in to GP - Mac OS 27.0.1

Hi, As the title says, I can not sign in to GP. Everything seemed to work fine until this morning when I turned on the computer. Everything is up to d...

posted in GlobalProtect Discussions

284 2

Blogs

Fuel Workshop: GlobalProtect Use Cases

07-16-2026 — Check out this great event by Angel Cortes about different GlobalProtect Use Cases that we hosted on July 14, 2026.

Label: Fuel Fuel User Group Fuel Workshop GlobalProtect Workshop
1213 3 2 published by in Community Blogs
07-16-2026 edited by

Supercharging Your Network Security: Integrating 24Online and Palo Alto Networks for Advanced Control

03-11-2026 — In today's complex network environments, strong security and efficient traffic management are paramount. Many organizations rely on robust firewalls like Palo Alto Networks for advanced threat prot...

Label: Analytics API Captive-Portal Cloud Firewall GlobalProtect Migration PAN-OS Panorama VM-Series
2824 1 published by in Community Blogs
03-27-2026 edited by

The Official AI Canvas Prompting Guide: From Data to Decision

11-24-2025 — AI Canvas is your no-code platform for data exploration in Strata Cloud Manager. This essential guide teaches you the 4 Components of an Effective Prompt—Subject, Action, Filters, and "How-to-Count...

Label: ADEM AI Canvas AI Dashboards AI-driven security CDSS GlobalProtect NetSec Admin Network Admin Prisma Access Prompting Reporting Security Admin Strata Cloud Manager Threat Analysis Troubleshooting
5919 3 published by in Community Blogs
11-24-2025 edited by

Mastering GlobalProtect: Key Insights from the September 2024 Fuel Workshop

09-19-2024 — We had an engaging and informative September session of the Fuel Workshop, focusing on GlobalProtect troubleshooting techniques over two insightful days.

Label: Fuel Workshop GlobalProtect
4500 1 published by in Community Blogs
09-19-2024 edited by

GlobalProtect 5.1 EoL and 5.2 EoE Communication

08-01-2023 — NGFW and Prisma Access Customers running GlobalProtect 5.1.X are requested to consider upgrading GlobalProtect to 6.0.X and above.

Label: GlobalProtect GlobalProtect 5.0 Network Security Management NGFW Prisma Access
11076 1 published by in Community Blogs
07-28-2023 edited by

Articles

Host Compliance Service for GlobalProtect

12-22-2025 — This video introduces the Host Compliance Service (HCS) feature for GlobalProtect, covering its overview, configuration, troubleshooting, and upgrade migration.Host Compliance Service (HCS) for GlobalProtect is a cloud-hosted, highly available, and distributed service designed to centralize endpo... — Read more

Labels: GlobalProtect
7774 1 published by in GlobalProtect Articles
12-22-2025 edited by

Seamless Single Sign-On with Palo Alto Networks GlobalProtect

07-07-2025 — The Challenge: Balancing Security and User Experience In the modern era of work where users, apps, devices, and data can reside anywhere and everywhere,enterprises are faced with an expanding attack surface and are required to provide an exceptional, frictionless experience for users. This is w... — Read more

Labels: Global Protect GlobalProtect
16504 3 published by in GlobalProtect Articles
07-08-2025 edited by

GlobalProtect Support for DHCP-Based IP Address Assignments

05-09-2024 — With PANOS 11.2, you can now configure a DHCP server profile on the GlobalProtect gateway to use DHCP server for managing and assigning IP addresses for the endpoints connected remotely through the... — Read more

Labels: DHCP GlobalProtect globalprotect gateway
18883 1 published by in GlobalProtect Articles
05-09-2024 edited by

GlobalProtect Portal Internal Gateway Not Filtering by Source IP Address

03-31-2022 — How to solve for the GlobalProtect portal internal gateway not filtering by source IP address. — Read more

Labels: GlobalProtect
13052 1 1 published by in GlobalProtect Articles
03-31-2022 edited by

Updates on Certificates for GlobalProtect App Log Collection Feature

03-09-2022 — Please be sure to update the certificates for GlobalProtect App Log Collect and ADEM on Panorama Managed Prisma Access and NGFW by performing the following. — Read more

Labels: GlobalProtect NGFW Configuration
53472 17 1 published by in GlobalProtect Articles
07-11-2022 edited by

Videos

Digital Learning Courses

Access Palo Alto Networks learning platform to gain free technical insights and educational materials across our full suite of products.

Please note: SSO login is necessary to access the content.