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Captive Portal is not presented for wireless users

L6 Presenter

Hello All,

 

PA3020

PAN-OS 7.1.4-h2

 

Having a strange issue with Captive Portal on PA3020  where the captive portal just suddenly has stopped working. Did a management server restart, tested with the PC directly connected into the Guest-VLAN over the wire received a CP page and was able to surf the internet. Same VLAN on the other location (different building but same subnet),  same VLAN but this time mobile phone wirelessly no joy. CP URL can be resolved to the correct PA IP address but the page just not appearing (not presented by PA) so l cannot type username /password hence the user is unknown and no network/internet access. Where do l look for the logs in the tech support file? 

 

Can see some of the issues have been resolved in the next release but not sure if l am hitting one of the below bugs:

 

CP1.PNGCP2.PNGCP3.PNGCP4.PNG

 

https://www.paloaltonetworks.com/documentation/71/pan-os/pan-os-release-notes/pan-os-7-1-5-addressed...

 

 

Thx,

Myky

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