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Report not showing URL by name, just IP



We are new to using reporting on the PA 3020. When we run reports, specifically a user report, we would like to see the URL by name of the location on the Internet our user was visiting. However, as shown in the included photo, some URL's are decoded and some still show IP only. Is there a config or something we've missed? Is there a method to show URL by name, not by IP?



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