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False positive

L0 Member


We are facing some false positive issues in the software we develop. Here is a link to download a sample installer and also individual content:
We think this could have been caused by the use of an EXE protector/packer/antidebug/anti-tampering
Unfortunately we can't stop using it for security reasons but we digitally sign all the installers and files, so we hope you can whitelist our digital signature, since this is causing many reputation issues to our company and negatively affecting to our relation with customers.
Here you have links to the report of both files on VirusTotal: 1e0895fbe63e8199b8/detection ce9bfed45ed589ecfe/detection
Thank you very much in advance.
If you should need any further details or contact information, please do not hesitate to contact me.

Who Me Too'd this topic