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HA1 Backup link went down root cause analysis

HI Team,

 

I have issue in Palo alto firewall 3260 where HA1 backup link went down. Eventhough there is no production impact i'm seeing this issue happened without any cable change or any activity.

 

This is due to ping failure for heart beat , But I want to know what caused this ping failure issue.

 

I have already running PANOS 8.1.4-h2 which says release notes that HA1 Backup port issue unexpected behaviour was fixed.

 

Below is error message

 

Error Msg
---------
flags    : 0x2 (close:)
err code : Heartbeat ping failure (16)
num tlvs : 1
  Printing out 1 tlvs
  TLV[1]: type 5 (ERR_STRING); len 23; value:
    48656172 74626561 74207069 6e672066 61696c75 726500

 

Regards

Venky

 

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