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TS Agent no port mapping when using windows net use

L1 Bithead

Hey Guys

We have noticed a weird behaviour:

When I do a telnet to IP 1.1.1.1 Port 445 on our Terminal Server with the TS Agent installed, the associated Port Range will be used as expected and the source user-id will be mapped.

But when we do a net use in the same CMD window, it won't associate it with the expected port range but with a higher, not related to the users one and won't map the user-id. Both connections are Port 445 (checked in the logs).

 

I found this article online regarding that system context actions can't be mapped:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClkCCAS

 

Anyone has/had the same issue? Can it be  that net use is running in system context and can't be tracked?

Thanks and best regards

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