01-10-2020 11:38 AM
I am building out a test environment using GP as always-on/prelogon. The issue that I am seeing is that one test user, this seems to work fine and another test user it does not. Both users are running the same PC type and same Windows 10 updates into the same AD environment for in office authentication. Current GP version 4.1.12 (I am trying to resolve this issue before updating to GP 5.0.x, that update is going to be a test against the locked down nature of the PCs in the environment).
PC 1: Once logged into Windows, GP uses Windows SSO and authenticates to the portal/gateway and the PC is on-net.
PC 2: Once logged into Windows, GP pops up a window with the user account listed but requires a password to continue with the authentication.
I am not sure where to look to see what the difference in how GP is functioning on the two PCs. I feel like I have gone through the systems logs thoroughly, but I must be missing something since both PCs are functioning differently.
