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Who Me Too'd this topic

XDR sometimes blocks the use of left mouse clicks on Windows Start Menu

RStanilewicz
L0 Member

‎08-31-2020 08:24 AM

We've deployed the Cortex XDR agent version 7.1.2 to 50-60 end-user machines so far. 2 users have reported the agent has stopped the use of left mouse clicks on the Windows Start Menu and Search Box. Right mouse clicks work fine. As soon as we removed the agent from those machines the Start Menu and Search Box started to work with left mouse clicks.

 

We've put our full deployment of the Cortex XDR agent on hold for the moment until we can find a fix.

Have anyone had a similar issue? 

1 person had this problem.
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