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10-06-2020 12:03 PM
For me as a Developer & UI/UX professional, good UX/UI investments into our platform interface enhance customer satisfaction. When I invest best coding and design practices in the user experience on our community site, I always keep in mind how to increase customer satisfaction. I believe it can solve so many user problems via recent UX techniques and self-service. Because of greater ease of use, customers want to come back for more; building emotional attachment to the LIVEcommunity, and as the result - customer loyalty.
