05-28-2021 09:49 PM
Please read below for inactivity timer log out.
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClxFCAS
Users are logged out of GlobalProtect when the gateway does not receive a HIP check from the GlobalProtect app in the specified amount of time.
GP agent connects to GW for hip check after every 60 mins.
**************************************
Disconnect on Idle
Users are logged out of GlobalProtect when the GlobalProtect app has not sent traffic through the VPN tunnel in the specified amount of time. (This setting is only applicable to clients using the on-demand Connect Method to connect to GlobalProtect).
Example of this is if your Internet connection is down then only this timer will be triggered.
Regards
