09-10-2021 09:19 PM
I'm trying to upgrade a Panorama M-600 appliance from 9.1.7 to 9.1.10 (this step succeeded), to 10.0.7. But for the past 2 hours the upgrade has been stuck at 45%:
admin@iReport> show jobs id 7330
Enqueued Dequeued ID Type Status Result Completed
------------------------------------------------------------------------------------------------------------------------------
2021/09/10 22:13:24 22:13:24 7330 SWInstall ACT PEND 45%
Warnings:
Details:
I've been on hold for over an hour with Palo, so will try to post the question here. Should I kill the job or reboot? Or do I need to wait as there's TONS of data on the appliance?
FYI while Panorama was stuck I upgraded our two PA-5220's from 9.1.7 to 9.1.10 to 10.0.7 without any issues. I know I had to do Panorama first... but I was optimistic about its upgrade succeeding as well.
Thanks,
Roberto
