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Who rated this post

fwmike2
L1 Bithead

‎01-28-2022 07:29 AM

@TMSSupport 

If you have the issue again, get on the CLI and use:

show arp all

to see if you have an entry for your device's default route next hop. If it's not in the ARP table, you may be having a physical or layer 2 issue where the firewall is not able to forward to your Internet provider's upstream device because it doesn't have a MAC for it.

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