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Hi Community!

Recently I stumbled upon this weird behavior where a security rule shows 0 hit-count, but when looked under the traffic monitor lots of traffic is being allowed by that rule.

This is the rule in question (0 hit count marker):

This is the traffic monitor logs, where we can see the rule being used:

Does someone know why the hit count is not incrementing since the rule is being used? how can I troubleshoot this?

Thanks.

NGFW

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Security Rule hitcount not incrementing, but traffic monitor shows rule being used on PA-850