10-25-2022 08:33 AM
Hi @Juan_Alvarez,
Based on the color of the rule from the first picture I would guess you are managing the firewall with Panorama?
Are you seeing the zero hit count on the Panorama or on the firewall itself?
If my guess is correct and you are managing the firewall with Panorama, it seems this rule doesn't have log forwarding profile applied. Without log forwarding, firewall will not send any logs generated for this rule to the Panorama. And without any logs for that rule I am (almost) certain it will not increase the hit count.
Now even without log forwarding, firewall should increase the hit count locally on the firewall. So it is good to clear this out - are you using Panorama and are you seeing the zero hit count on the panorama or on the firewall.
