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amontminy
L3 Networker
In response to bhargav_11

‎01-19-2023 08:46 AM

In that screenshot, ExtractedFields is in the context of the incident but is not being used as a field in the incident. Only incident fields are indexed and are filterable since the amount of data in context can be overwhelming. Only the subset of data under incident can be used to filter. In its current state you can't filter based on ExtractedFields, you would need to create it as an incident field first, then it would be filterable.

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