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creddy
L3 Networker

‎02-01-2023 01:46 AM - edited ‎02-01-2023 01:49 AM

Hello @Shahwaz_Md,

There could be various reasons for the endpoint not showing in the console. 
But primarily if the agent does not have network access to all required resources, it may fail to communicate to the Cortex XDR cloud server and does not show up on the console.
 
Check if the agent machine able to reach all cloud URLs.
To know the list of cloud resources to allow from the agent side, refer below article.
 
Thank you!
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