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GlobalProtect agent external gateway region restriction - portal still accessible

L4 Transporter

I have a couple regions listed under the external gateway config of our GlobalProtect Portal Agent and yet the Portal still is allowing testing of user logins from outside those regions.  For example I have US,CA,IN in there and still see regions FR,RU trying portal logins.

What/How do I stop that so the portal is only accessible from those regions?

 

Also, I see the log entries for the portal in the GP logs for the source address but when I look for those addresses in the traffic log I don't see entries for them despite all the GP related security policies having logging turned on.

 

Palo support wasn't a whole lot of help at the time but to be fair its being researched a bit - just figured this was a simple matter and doesn't appear to be.

 

Can anyone offer some guidance?

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