09-27-2023 05:28 PM
This is the error received:
Server error : device-telemetry -> region 'americas' is invalid.
device-telemetry -> region is invalid
Tried this article and it didnt work, but helped to find the config on the fw itself.
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000oMOoCAM&lang=en_US%E2%80%A...
If you try to run the last command:
set deviceconfig system device-telemetry region <region>
No Regions appear... it doesnt exist for whatever reason....
Tried to upgrade from 10.2.4 to 10.2.5 and same issue.
Exported Running-Config and took this from another firewall that was working appropriately. Added this into the running config and imported and loaded the new file and committed this. See below I left the first and last line as reference to where to put this:
</panorama>
<device-telemetry>
<device-health-performance>yes</device-health-performance>
<product-usage>yes</product-usage>
<threat-prevention>yes</threat-prevention>
<region>none</region>
</device-telemetry>
<ntp-servers>
The commit failed... but then I was able to
ssh into the firewall and then ran:
delete deviceconfig system device-telemetry region
commit
and was able to push configuration successfully.
Ended up
