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Palo Alto Clearpass integration disconnecting

Claw4609
Cyber Elite
Cyber Elite

‎11-17-2023 11:48 AM

We are looking to utilize Cleaspass sending information to ours Palos for the purpose of user-id. We have this applied in some test groups but we are running into an issue where after a few days the connection appears to time out and the Palos stop received user-id information from Clearpass.

 

There are no errors in the Palos system logs, Clearpass just stops signing into the Palo. It does not appear there are any timeout timers on the Clearpass side. Is the only times that would affect this connection on the Palo side the API Key Lifetime or the Idel timeout?
 

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