11-23-2023 10:39 AM
Hi @CERMAV-SI ,
Small clarification - this is not an error message, but rather critical notification. Those notifications are distributed from Palo Alto update cloud when important information needs to be share with end-customers.
It looks like you are trying to access the page from account that is not associated with any support portal accounts. Try to open the link with account that exist in your support portal.
Below I will share that I believe is most important:
On December 31, 2023, the root certificate and default certificate for Palo Alto Networks firewalls and appliances running PAN-OS software will expire. If you do not renew your certificates before they expire, your firewalls and Panorama appliances will no longer establish new connections to Palo Alto Networks cloud services, which will impact network traffic and potentially cause a network outage when existing connections terminate and attempt to reconnect due to network changes, configuration changes, or unforeseen events.
The table below contains the target upgrade versions for both scenario 1a and scenario 2b.
|
Current PAN-OS Version |
Upgrade Target Version |
|
9.1 |
9.1.11-h4 9.1.12-h6 9.1.13-h4 9.1.14-h7 9.1.16-h3 9.1.17 or greater |
If you are a customer with Data redistribution (User-ID, IP-tag, User-tag, GlobalProtect HIP, and/or quarantine list) you will need to take one of the following two actions: (1a) upgrade your affected firewalls, and Panorama (Management and Log Collector modes), OR (1b) deploy Custom Certificates to your affected firewalls, and Panorama (Management and Log Collector modes).
If you are a customer with WildFire public cloud, Advanced WildFire public cloud, URL Filtering, Advanced URL Filtering, DNS Security, Threat Vault, or AutoFocus, you must perform one of the following three actions before your certificates expire on December 31, 2023: (2a) install a specific content update on your impacted firewalls and Panorama appliances OR (2b) upgrade your impacted firewalls and Panorama appliances OR (2c) enable device certificates on your impacted firewalls and Panorama appliances.
