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11-28-2023 02:28 AM
I have a feeling that the URL filtering database updating doesn't work correctly. After a reboot of the firewall it update a few days and then stops. In the URL filtering logs I also see a lot of "not-resolved" even for url's like play.google.com. I've had this with at least PAN-OS 10.2.4-h2 and now also with 11.0.2-h2. When I run the command "show url-cloud status" it seems to be working, accept the last update time:
PAN-DB URL Filtering
License : valid
libcurl resolver : threaded
Current cloud server : serverlist2.urlcloud.paloaltonetworks.com
Cloud connection : connected
Cloud mode : public
URL database version - device : 20231111.20140
URL database version - cloud : 20231111.20140 ( last update time 2023/11/11 10:16:12 )
URL database status : good
URL protocol version - device : pan/2.0.0
URL protocol version - cloud : pan/2.0.0
Protocol compatibility status : compatible
The management interface can communicate with the Palo Alto servers and I see no blocked traffic. Has anybody seen similar issues and is there a service I can restart to get it working again? Rebooting the firewall isn't realy an option.
Thanks in advance.