Who Me Too'd this topic

Hi guys,

I was trying to upgrade PA440 on my lab but it was failed. (10.1.8 -> 10.2.7-h3)

The following message was output.

==

Operation Download

Status Completed

Result Failed

Details

Successfully downloaded

Preloading into software manager

Traceback (most recent call last):

File "/usr/local/bin/swminternal", line 18, in <module>

swmmain.main(sys.argv[1:])

File "/usr/share/pan-swm/swmmain.py", line 103, in main

UI.runCommand(H)

File "/usr/share/pan-swm/swmcli.py", line 278, in runCommand

cmd(self.extcmds)

File "/usr/share/pan-swm/swmcli.py", line 426, in do_load

swm.swmRepository(self).load(args, not self.options['nocrypt'])

File "/usr/lib64/python3.6/site-packages/swm/repo.py", line 413, in load

self.ensure_freespace_step1(data)

File "/usr/lib64/python3.6/site-packages/swm/repo.py", line 300, in ensure_freespace_step1

for img in self.redundant_bases():

File "/usr/lib64/python3.6/site-packages/swm/repo.py", line 190, in redundant_bases

images.sort(reverse=True)

File "/usr/lib64/python3.6/site-packages/swm/image.py", line 66, in __lt__

return self.release_info['date'] < obj.release_info['date']

TypeError: '<' not supported between instances of 'datetime.datetime' and 'str'

Failed to load into software manager. Please retry.

Post processing failed. Please retry.

==

And I tried installing 10.2.0 as a trial, and it worked,

so I tried upgrading from 10.2.0 to 10.2.7-h3, but the same message was output and it didn't work.

I downloaded the software from Paloalto using "Check now" and "Download".

I checked PA's clock, License, Configuration(only I setup MGMTIF), and BaseOS Download.

I gave up and tried to revert to the original version of 10.1.8,

but this time the following message was output and I was unable to revert.

(I used auto-config as the configuration to specify when downgrading the version.)

==

Failed to install 10.1.8 with the following errors.
SW version is 10.1.8
Nothing pending to cancel
Error: Traceback (most recent call last):
File "/opt/panrepo/sysroot0/validateold", line 109, in <module>
ok,err_list, pl_updates = validate_plugin.plugin_sw_migration_check(old_version, new_version)
ValueError: not enough values to unpack (expected 3, got 2)
Failed to install version 10.1.8 type panos

==

How can do I fix..?

Regards