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PCNSE Certification 72.33% but still failed

L1 Bithead

Screenshot 2024-06-27 at 11.16.52.png

 I sit in PCNSE certification exam Yesterday. The passing score for the exam was set at 70%, and I calculated my average score to be 72.33%. Despite this, the grade given was "Failed". I am quite confused about how this could happen. Has anyone else experienced a similar situation . PearsonVue asked to contact PaloAlto. Palo asking to contact PearsonVue , I am stuck in this loop.

PassingScore             70%

Score by Average       72.33%

Weight% by Domain  71.73%
Grade Given               Failed.

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