07-09-2024 10:32 AM
I am looking to clear out the false positive: Virus/WIN32.WGeneric.edxqeb from the Palo Alto summary report. I went into the WildFire report in the firewall an added a rule to block it but it still shows up on the report. Also does anyone how I can obtain the hash for the false positive? Thank you in advance.
07-09-2024 10:58 PM
I understand that you already opened a support case.
There's no way to suppress the report while the threat is being detected.
Regarding the hash, are you trying to find the hash value or the corresponding sample file?
I'd suggest to continue working with the TAC engineer to get the best support.
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