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Hi @giuseppe.mennella ,   Check out the following nominated discussion that goes over exactly this topic: https://live.paloaltonetworks.com/t5/general-articles/nominated-discussion-palo-alto-certification-path/ta-p/581175   Kind regards, -Kim. ... View more

Hi @P.Burret ,   If you set the Protocol to SCP, you must click the button to test connectivity between the firewall and the SCP server. A pop-up window is displayed requiring you to enter the SCP server clear text Password and then Confirm Password.   If the test connection is OK it creates and uploads the test file named ssh-export-test.txt. Did it ?   Do you mean you actually see the username revert back to 'admin' on your config screen as soon as you click OK on the configuration screen ?   Kind regards, -Kim. ... View more

Hi @dwythe ,   Any progress on this situation ? Have you confirmed that auto-commit has finished after booting ? Anything showing up on console port while booting up that could indicate some failure condition ?   Kind regards, -Kim. ... View more

Hi @mdaliasif_1210 ,   I believe the following KB can help you troubleshoot your link down issue: How to troubleshoot physical port flap or link down issue   Kind regards, -Kim. ... View more

Hi @prospectfr ,   Both bug-IDs are also mentioned as being addressed in PAN-OS 10.2.9 release notes. I've forwarded the information to the techdocs team for review of the 10.2.8 document.   Thank you for reaching out ! -Kim. ... View more

Hi @P.Khanuja ,   Support details can be found here: https://live.paloaltonetworks.com/t5/custom/page/page-id/Support   Anything in particular you need help with ? If you have specific questions then there are plenty of smart people right here on the LIVEcommunity that might help you out.   There are also plenty of getting started guides that might get you off to a good start ! Here's a good example of one: Getting Started: Setting Up Your Firewall    Kind regards, Kim. ... View more

Hi @Nasser-Bank ,   Are you installing new content updates ? These can contain new applications and you might have set up your dynamic updates in such a way that it disables new applications:   Tips & Tricks: How to Use 'Disable New Apps' in Content Update Tips & Tricks: How to Use 'Disable New Apps' in PAN-OS 10.x and 11.x    Kind regards, -Kim. ... View more

@mrsorensen ,   Good point.  Looks like you can only customize it.   Kind regards, -Kim. ... View more

Hi @jesteves ,   As you mentioned, starting with GlobalProtect app 6.1.0, the End-user Notification about GlobalProtect Session Logout feature is introduced and end users will start seeing notifications.   To disable or customize the notifications, you must be running GlobalProtect on PAN-OS 11.0 or later.   I've seen reports of users not being able to disable or edit these pop-up notifications because they weren't running PAN-OS version 11.0 or later.   Kind regards, -Kim. ... View more

Hi @jsmoove ,   As per @krussell you can check release dates on the device GUI. Alternatively you can check the information in the Customer Support Portal as well.   Kind regards, -Kim. ... View more

Hi @Marquizzlet ,   A firewall is one aspect of security.  But I'd recommend not being dependent on one particular barrier.   Personally I'm a fan of layered security, also known as defense in depth.  This involves using multiple security measures to protect a system or network.   An example would be a company using a combination of firewalls, intrusion detection systems, encryption, access control mechanisms, and regular security audits to safeguard their sensitive data and assets. Each layer adds an additional barrier, making it more difficult for attackers to penetrate the network and access critical information.   Hope this helps, Kim. ... View more

Hi @karsayor ,   Looking at applipedia info for activesync, web-browsing should be implicitly allowed and no explicit configuration should be required.   That said, applications for which the firewall cannot determine dependent applications on time will require that you explicitly allow the dependent applications when defining your policies.   Source: https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-admin/app-id/applications-with-implicit-support   Kind regards, -Kim.   ... View more