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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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  • 0 replies
  • 7 Likes

Resolved! VirusTotal Verdict Change Request for False Positive

File Hash: 374a44b99c54c95314e75f19289bc94af2647bdce37dbf868c32261441b7a750 Link to Virustotal report for the file: <link> Current VirustTotal Verdict: <Generic.ml> Description: <airRohr-firmware-flasher-0.3.1-Windows_32bit.exe> File Hash: 517558b228e950e1032ef83a6fd0d00b8d00b6d498ca59ec5ee0fc62ad629ed7 Link to Virustotal rep...

False Positive Virustotal

File Hash: FEEF14A4977D2A91E18D82DF42FD2429FBA73679D29A2CE0A593E80F360B4F54 Link to Virustotal report for the file: https://www.virustotal.com/gui/file/feef14a4977d2a91e18d82df42fd2429fba73679d29a2ce0a593e80f360b4f54 Current VirustTotal Verdict: 19/70 Description: Anydesk auto download toolPlease note you are posting a public message where commu...

false positive report

hello , we found out that our setup program reported as virus as false positivethis is a simple setup program for antivirus program which is called trueep as known as trojancut Our products are delivered to almost all Korean public companies, and there are many problems due to false positives. we want to make an exception to all programs that ar...

False Positive (Generic.ml)

The following file is being flagged by Palo Alto Networks as Generic.ml. The file is an installer for the application: Restoro 2.0.3.5. For more information, you may visit their page: www.restoro.com Please help us investigate and resolve the detection. MD5: 087f195dae632e4384b681aad25f4f08 SHA1: de107def12b0e37988e7db96e9a896ad433dc082 SHA256:...

Resolved! VirusTotal Verdict Change Request for False Positive

File Hash: <008d78f81461a12e9a82b3be2ab75b5ffbedfa92e56d27a861e2f69276bf090c> Link to Virustotal report for the file: <link> Current VirustTotal Verdict: <Generic.ml> Description: <Autologger.exe> This is a log collector which we use very often to analyse logs and help users to clean systems from malware. It contains se...

Sandor by • L1 Bithead
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  • 2 replies
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Resolved! VirusTotal False Positive (Generic.ml)

File Hash: 5ebd0d4d28ea7288b4407f0ecf525e209793417fe657cea5edc3c7c0a930aef6 VirusTotal: https://www.virustotal.com/gui/file/5ebd0d4d28ea7288b4407f0ecf525e209793417fe657cea5edc3c7c0a930aef6/detection Current VirusTotal Verdict: Generic.ml Description: TOP-GTA game files installer (it downloads and extracts files, modifies related registry entitie...

TOP-GTA by • L0 Member
  • 3249 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Generic.ml pronamics

Hi Team. We design and build applications for many industries.These applications include Estimation and Project Management softwareCurrently, one of our application EXE's are triggering alerts on VirusTotal.com, and we need to have this cleared as the files are safe.What I am looking for is not only getting this whitelisted, but an explanation a...

Resolved! PaloAltoNetworks False Positive Detection

Hello. Palo Alto Networks false detects my application as Generic.ml. Link to Virustotal report for the file: Link File Hash: e6cef41980c01c7c58c8070b4fe0412787750fd67e8d772ac54a17c9fd177f2e Current VirustTotal Verdict: 15/71 - Generic.ml Description: exe name - Updater.exe - It's a part of my game to updating files inside game client and laun...

Asigna by • L1 Bithead
  • 4006 Views
  • 5 replies
  • 0 Likes

Resolved! Generic.ml - False positive

Hi , Our application is being flagged as Generic.ml by Palo Alto Networks , Here is the link: Link to Virustotal report for the file: Link File Hash: c0e0a1bcb6f31f13643f28ef3b6246ace5082b2253c5685ff8e0aaba9205b3a0 Current VirustTotal Verdict: 1/71 - Generic.ml Description: exe name - BackupSML.exe Download Link - Download Password : sordum Co...

False Positive - Generic.ml

File MD5 Hash: a922d7719e11917893f6757ec88f77ebLink to Virustotal report for the file: https://www.virustotal.com/gui/file/6e8da324c2c93fa3f7ef67b0aab108d96dcba167d386e1e42526904ff885ca5eCurrent VirustTotal Verdict: Generic.mlDescription: Your 'Palo Alto Networks' engine is detecting our reputed application 'outlookpstrepair.exe' as threat under...

False positive HT Work Focus

Hello, This is a giveaway version of our program HT Work Focus http://downloads.ht-vector.com/giveaway/work_focus_setup_full.exe for productivity management. Please check it manually and make sure that it is safe. Thanks! https://www.virustotal.com/gui/file/d5f281b417e35eb2092c48df6263938295a8239f242b943c1a6b2701ebc73499 d5f281b417e35eb2092...

False Positive Submission (Generic.ml)-CCBoot Cloud

Hi Support, Our application is being flagged as malware by Rising . Please can we arrange to have it whitelisted . Link to Virustotal report for the file: https://www.virustotal.com/gui/file/aa49aea78dafc4ca3ee11791d84f4c8f02cb0979d4701a9c93f41c00b1432bc0 Current VirusTotal Verdict: Generic.ml Description: CCboot Cloud Hash of file MD5: 1af735a...

Maarouf by • L0 Member
  • 2770 Views
  • 3 replies
  • 0 Likes

False Positive (Generic.ml)

Dear paloalto Team , Our Team name is SORDUM (Sordum.net) , recently we have realized that two of our freeware have False positive on Virus total report here are the links : File Hash: 9fa8cc4cc198da3b67b88427b8fec0f4155912efe9f4261a58b9f3421431d6c5 Link to Virustotal report for the file: Link Current VirustTotal Verdict: 2/70 - Generic.ml Des...

generic.ml - pcapp.store

Dear Paloalto Folks, Virustotal shows that you have marked our app store nsis based mini installer as 'generic.ml' https://www.virustotal.com/gui/file/31cccd7f8e7db26c12f522c0f1519ffa459fdd0120e4911c03fb2fcf2432ca00 Would appreciate removing this detection. Enclosed as zip. Thanks ZakPlease note you are posting a public message where...

zakdec by • L0 Member
  • 2398 Views
  • 2 replies
  • 0 Likes
  • 792 Posts
  • 67 Subscriptions
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