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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
  • 13804 Views
  • 0 replies
  • 7 Likes

Resolved! VirusTotal False Positive (Generic.ml)

File Hash: 5ebd0d4d28ea7288b4407f0ecf525e209793417fe657cea5edc3c7c0a930aef6 VirusTotal: https://www.virustotal.com/gui/file/5ebd0d4d28ea7288b4407f0ecf525e209793417fe657cea5edc3c7c0a930aef6/detection Current VirusTotal Verdict: Generic.ml Description: TOP-GTA game files installer (it downloads and extracts files, modifies related registry entitie...

TOP-GTA by • L0 Member
  • 3206 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Generic.ml pronamics

Hi Team. We design and build applications for many industries.These applications include Estimation and Project Management softwareCurrently, one of our application EXE's are triggering alerts on VirusTotal.com, and we need to have this cleared as the files are safe.What I am looking for is not only getting this whitelisted, but an explanation a...

Resolved! PaloAltoNetworks False Positive Detection

Hello. Palo Alto Networks false detects my application as Generic.ml. Link to Virustotal report for the file: Link File Hash: e6cef41980c01c7c58c8070b4fe0412787750fd67e8d772ac54a17c9fd177f2e Current VirustTotal Verdict: 15/71 - Generic.ml Description: exe name - Updater.exe - It's a part of my game to updating files inside game client and laun...

Asigna by • L1 Bithead
  • 3960 Views
  • 5 replies
  • 0 Likes

Resolved! Generic.ml - False positive

Hi , Our application is being flagged as Generic.ml by Palo Alto Networks , Here is the link: Link to Virustotal report for the file: Link File Hash: c0e0a1bcb6f31f13643f28ef3b6246ace5082b2253c5685ff8e0aaba9205b3a0 Current VirustTotal Verdict: 1/71 - Generic.ml Description: exe name - BackupSML.exe Download Link - Download Password : sordum Co...

False Positive - Generic.ml

File MD5 Hash: a922d7719e11917893f6757ec88f77ebLink to Virustotal report for the file: https://www.virustotal.com/gui/file/6e8da324c2c93fa3f7ef67b0aab108d96dcba167d386e1e42526904ff885ca5eCurrent VirustTotal Verdict: Generic.mlDescription: Your 'Palo Alto Networks' engine is detecting our reputed application 'outlookpstrepair.exe' as threat under...

False positive HT Work Focus

Hello, This is a giveaway version of our program HT Work Focus http://downloads.ht-vector.com/giveaway/work_focus_setup_full.exe for productivity management. Please check it manually and make sure that it is safe. Thanks! https://www.virustotal.com/gui/file/d5f281b417e35eb2092c48df6263938295a8239f242b943c1a6b2701ebc73499 d5f281b417e35eb2092...

False Positive Submission (Generic.ml)-CCBoot Cloud

Hi Support, Our application is being flagged as malware by Rising . Please can we arrange to have it whitelisted . Link to Virustotal report for the file: https://www.virustotal.com/gui/file/aa49aea78dafc4ca3ee11791d84f4c8f02cb0979d4701a9c93f41c00b1432bc0 Current VirusTotal Verdict: Generic.ml Description: CCboot Cloud Hash of file MD5: 1af735a...

Maarouf by • L0 Member
  • 2718 Views
  • 3 replies
  • 0 Likes

False Positive (Generic.ml)

Dear paloalto Team , Our Team name is SORDUM (Sordum.net) , recently we have realized that two of our freeware have False positive on Virus total report here are the links : File Hash: 9fa8cc4cc198da3b67b88427b8fec0f4155912efe9f4261a58b9f3421431d6c5 Link to Virustotal report for the file: Link Current VirustTotal Verdict: 2/70 - Generic.ml Des...

generic.ml - pcapp.store

Dear Paloalto Folks, Virustotal shows that you have marked our app store nsis based mini installer as 'generic.ml' https://www.virustotal.com/gui/file/31cccd7f8e7db26c12f522c0f1519ffa459fdd0120e4911c03fb2fcf2432ca00 Would appreciate removing this detection. Enclosed as zip. Thanks ZakPlease note you are posting a public message where...

zakdec by • L0 Member
  • 2370 Views
  • 2 replies
  • 0 Likes

VirusTotal False Positive - SoD.exe and Stanalone.msi

File Hash: 8eca5d7c3658ede73e0b0aba722578f9294eb4b5aa8d9093c0ecee726d83c5a2 Description: Sod.exe release version 2022.2 HF1 File Hash:5dce92b27bcd75a7cef1b8b5d909ab087bc88e3141b7d5ce26ed7bb0308916a0 Description: Sod.exe release version 2022.2 HF1

noorda by • L0 Member
  • 2237 Views
  • 2 replies
  • 0 Likes

VirusTotal Verdict Change Request for False Positive

File Hash: 4c05b6ddd16c22e561ca3bd385e0de0028c320588fe0ee6e2308a9b0af7b9083 Link to Virustotal report for the file: https://www.virustotal.com/gui/file/4c05b6ddd16c22e561ca3bd385e0de0028c320588fe0ee6e2308a9b0af7b9083 Current VirustTotal Verdict: benign Description: nginx-ingress-controller

WtrN06 by • L1 Bithead
  • 2534 Views
  • 3 replies
  • 0 Likes

False positive detection (Generic.ml)

I would like to report a false positive detection by Palo Alto Networks on virustotal File Hash: MD5 0038770ba0d6d4f9f7a3efe71c2c6e6cSHA-1 e87ce315bf3fd6c0d51bbc7b548e354a0a976e1aSHA-256 14deef88beb72f7ca7c85cdec36e0408cabaf21b523df673b729396cc6ab7b63Vhash 246066060d1675551240ab5f41b0f6 Link to Virustotal report for the file: https://www.vir...

Nalik27 by • L0 Member
  • 2000 Views
  • 1 replies
  • 0 Likes

False Positive (Generic.ml)

File Hash: c0134160f251fc58c445416ba05121f968d4c778f504faa7e1059697cb3d560f Link to Virustotal report for the file: https://www.virustotal.com/gui/file/c0134160f251fc58c445416ba05121f968d4c778f504faa7e1059697cb3d560f Current VirustTotal Verdict: Generic.ml (1/69) Hello, whitelist this. Every single version update.

gsteam by • L1 Bithead
  • 2378 Views
  • 2 replies
  • 0 Likes

False positive detection (Generic.ml)

Hi,on 14 july 2022 my application was detected as clean, but today it is detecting as generic.ml I would like to report a false positive detection by Palo Alto Networks on Virus total scan of the following file: File Name: RemotePC.exe MD5 6d416a0dde80096b6e11652baf0a4649SHA-1 e332788adcefd09e065eb6ed82d1a2fc78a4d11cSHA-256 fef1690a0600122a14adc...

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