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About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Forum Posts

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verd...

brcook by L2 Linker
  • 3355 Views
  • 0 replies
  • 4 Likes

False Positive Submission (Generic.ml)

Hello!We have checked our software on VirusTotal and see false positive detection (Generic.ml).Please check the protected zip file with the sample: http://bit.ly/2HT4l4EThe archive also contains a link to VirusTotal reports. The password for zip file...

False Positive - EZhelp - winvnc

File Hash: 3fbe71dbfea3d6edb1784d9c81dfea1e49a2f65898a4013ef4e00126b3135a37 Link to Virustotal report for the file: https://www.virustotal.com/gui/file/3fbe71dbfea3d6edb1784d9c81dfea1e49a2f65898a4013ef4e00126b3135a37/detailsCurrent VirustTotal Verdic...

False Positive: MiaSyncInstaller.exe

File Hash: 9fb4d249c7c2a30227b75d1c95325bfefe9048d64d9727d4b636327a73cf52edLink to Virustotal report for the file: https://www.virustotal.com/gui/file/9fb4d249c7c2a30227b75d1c95325bfefe9048d64d9727d4b636327a73cf52ed/detectionCurrent VirustTotal Verdi...

False Positive Report generic.ml with signed file

File Hash: faf425c8b2d217d113041689f7bdfef0a743a02f7a77fe6a5f30faf1dfd94d20Link to Virustotal report for the file: https://www.virustotal.com/gui/file/faf425c8b2d217d113041689f7bdfef0a743a02f7a77fe6a5f30faf1dfd94d20/detectionCurrent VirustTotal Verdi...

False Positive Report generic.ml with signed file

File Hash: 66c0c7bd9825c707ef0f0bbfbfec699bad125fa5a05e62ed787dcdc1b46a2c99Link to Virustotal report for the file: https://www.virustotal.com/gui/file/66c0c7bd9825c707ef0f0bbfbfec699bad125fa5a05e62ed787dcdc1b46a2c99/detectionCurrent VirustTotal Verdi...

Resolved! False Positive - Virus/OSX.WGeneric.ahjxzp

Current VirustTotal Verdict: CleanFile Hash: 232420a5f90157decbea4a36894d00ed790b52d9e180d94261499dd7abeb0311Virustotal report: https://www.virustotal.com/gui/file/232420a5f90157decbea4a36894d00ed790b52d9e180d94261499dd7abeb0311/detectionLink to file...

False Positive - Generic.ml

Dear PaloAlto team, We have recently released a new software USB Lockit and discovered a false positive, given by your antivirus.Can you please help us remove it? The program is clean and doesn't contain any unwanted behavior.File Hash: 9e473e7becbe5...

False Positive: Virus/Win32.WGeneric.ahiied

Threat name: Virus/Win32.WGeneric.ahiiedThreat ID: 320197275File Hash: d67f35e5da420ab1e07e416c74bd7fbf7483c2f3a9e158ae3c48bdc14cad315dLink to Virustotal: https://www.virustotal.com/gui/file/d67f35e5da420ab1e07e416c74bd7fbf7483c2f3a9e158ae3c48bdc14ca...

Salde by L0 Member
  • 5760 Views
  • 4 replies
  • 0 Likes

False Positive - Generic.ml

Dear PaloAlto team,We have recently released a new version of Outbyte PCRepair and discovered a false positive, given by your antivirus.Can you please help us remove it? The program is clean and doesn't contain any unwanted behavior. File Hash: 8e918...

Frequent "generic.ml" False-Positives

Hi, We are a consumer software publisher, and since this year's March we're forced to continuously struggle with the mentioned frequent false-positives from your engine's side on a weekly (if not to say daily) basis. We're releasing new files (instal...

NCH_Soft by L1 Bithead
  • 1133 Views
  • 2 replies
  • 0 Likes

False Positive - Generic.ml

Our software shows a false positive on VirusTotal. Please help us remove the false detection, the software is clean and already certified by AppEsteem:https://customer.appesteem.com/certified?vendor=DESKT VirusTotal report: https://www.virustotal.com...

Resolved! TechPowerUp GPU-Z v2.28.0 (ROG skin)

TechPowerUp GPU-Z v2.28.0 (ROG skin).SHA-256 b836990088d04b1dc7b4ed6cfeb6a2f9178a74328f8a052728b92bd7027d0ea4 https://www.virustotal.com/gui/file/b836990088d04b1dc7b4ed6cfeb6a2f9178a74328f8a052728b92bd7027d0ea4/detectionCurrent Palo Alto Networks ver...

i3vi3v by L2 Linker
  • 2156 Views
  • 2 replies
  • 0 Likes
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