False Positive : virus/win32.wgeneric.bmcell

Hello everyone,

We had our environment recently that got flagged in the firewall with this virus/win32.wgeneric.bmcell. We have a in house application and whenever a user download file from that application, Palo Alto flagged it as Virus(virus/win32.

False Positive (Generic.ml) ,please help!

Hi,

The latest report from virustotal is here:https://www.virustotal.com/gui/file/1470766f0799e8137922a388ad18846f1b7074b2a616b5f6dc4e5746cb95122c

The verdict from virustotal is:Generic.ml

We are a PDF tool software and we are well-known in China.We s

Hola VPN False Detection

Hello,

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over 230M installations worldwide and operated for many years.

Since 23-Sep-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a

"Generic.ml".

Please che

ProstoLauncher false positive

Hello. I am the owner of a prostocraft.ru and prostolauncher.ru websites.
We do not distribute forbidden software prostolauncher.exe. It is the launcher of our minecraft project and has existed for several years.
Our launcher prostlauncher.ru does not

False-Positive

I would like to report a false-positive.

File Hash: 16B18B897B799898BCF318F028550E92B8295F6F052B151B57552DD6C2C5408A
Link to Virustotal report for the file: https://www.virustotal.com/gui/file/16b18b897b799898bcf318f028550e92b8295f6f052b151b57552dd6c2

False positive (Generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file
File Hash: sha256 a3de1f6c47fa6fe0943c2e480dd0553ed5335c7605735464af0bfc5ee747a09b

Link to Virustotal report for the file: https://www.virustotal.com/gui/

Hola VPN False Detection

Hello,

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over 230M installations worldwide and operated for many years.

Since 30-Aug-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a

"Generic.ml".

Please che

False positive (Generic.ml) - PLEASE HELP

Hey Palo Alto Team! A file used by our WaveBrowser is being flagged and we feel this is a mistake caught by the heuristic engine. Would y'all take a look at the file for us? If you do find an issue, please let us know and we can make any necessary ch

False positive (Generic.ml)

Hello!

I checked my software on VirusTotal and see false positive detection (generic.ml).
Please check the 7zip file with a sample: https://disk.yandex.com/d/ivTSdOpDuJhX3A

the file password is "infected".

Thank you!

whitelist application

Detection name: generic.ml

SHA256: c2ef02bcf32a25e0295f25b3364528c28526430b1316914964b4adc64efc2af1

VirusTotal link:

https://www.virustotal.com/gui/file/c2ef02bcf32a25e0295f25b3364528c28526430b1316914964b4adc64efc2af1/detection

Current virus total ver

generic.ml

False positive detection (Generic.ml)

Files Hash: 1e1df42d2adbaf0ee24bc02618b58790df88251b66aabbc670214b804c7f6d31
Link to Virustotal report for the files:  https://www.virustotal.com/gui/file/1e1df42d2adbaf0ee24bc02618b58790df88251b66aabbc670214b804c7f6d31/detection
Current VirustTotal Ve

Is there a way to register new versions of our app with Palo Alto before release?

Hi 

The last few versions of our app has been flagged as generic.ml by Cortex. I raised this on this forum and this version is now whitelisted.

However, we release a new version about once a month. Is there a way for us to have new versions of our app