VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 5526 Views
  • 0 replies
  • 4 Likes

Resolved! False positive submission

Dears,

 

My company develop a software with an Autodesk AutoCAD OEM engine inside.

 

A file of this engine is detected as Generic.ml

 

VirusTotal detection: https://www.virustotal.com/gui/file/d0f7eed133b27748653551c3e4df81fe3b9e105c825bcc4247f079eb0748d0d

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Claudio by L1 Bithead
  • 1222 Views
  • 2 replies
  • 0 Likes

Resolved! False positive submission

Dears,

 

My company develop a software with an Autodesk AutoCAD OEM engine inside.

A file of this engine is detected as Generic.ml

 

VirusTotal detection:
https://www.virustotal.com/gui/file/105c18b5d62de1ee911f3c0f1c104f855f5a4dfd91b7cb1cacd92d70cdabb24b/

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Claudio by L1 Bithead
  • 1461 Views
  • 3 replies
  • 0 Likes

False positive

Hello

 

My name is Vadim, and I am CEO and owner of the product cryptobrowser. It came to my attention that you are detecting our product as harmful. Maybe there is a phone number, or email address, where can I reach directly the service?

 

https://www.v

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cbteam by L0 Member
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  • 2 replies
  • 0 Likes

VirustTotal False positive (Generic.ml)

Hello,

https://www.virustotal.com/gui/file/3c63d911e4f911f2ba6f411e93ba850091aac9c6c4c962eee914358ac1ac8e0c/detection

 

our product installation file can be found here: https://cryptobrowser.site/get/BrowserSetup.exe

 

Please review it manually.

cbteam by L0 Member
  • 887 Views
  • 2 replies
  • 0 Likes

False Positive (Generic.ml)

False Positive Request

Hello, Please whitelist our product: 

https://www.virustotal.com/gui/file/94c3cf95a2a622cc03097b68bd6af94405bc9156f44dfb4d7802d6c9b55770b2/detection

DmitryGR by L0 Member
  • 720 Views
  • 1 replies
  • 0 Likes

False Positive Request

Please whitelist this application.

 

https://www.virustotal.com/gui/file/59061651d2fe683ebf1adf1ea61ed976c5f542ab8071dd6bfd7206e92778636d/detection

 

Generic.ml
This is a small internet check application. 

False Positive (Generic.ml)

File Hash: 778c5c85b7aeb0db2367daa8d4e15869330801058c8ee5e9c77fd0c890ac5afc

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/778c5c85b7aeb0db2367daa8d4e15869330801058c8ee5e9c77fd0c890ac5afc/details

Current VirusTotal Verdict:

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Monelite by L0 Member
  • 880 Views
  • 2 replies
  • 0 Likes

False positive (Generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

File Hash:
MD5: 74481E21D270AD728F194E9BAD73792D
SHA1: 09D0B6A8A90250F2ED8136ADC3F0FF22F0C21DF9
SHA256: E747D34E121CB6D1C9A0A0B9581334188079BD23BF56B420F56

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kns123 by L2 Linker
  • 986 Views
  • 2 replies
  • 0 Likes

False positive (Generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

File Hash:
MD5: 7A232FF12DB3002DF4BC4913EEBD638B
SHA1: 40B8CC1B4A9A343EB8C8066C4A75BBDEC1C61C86
SHA256: FFB92334C85EBDFAADC056DF9DABA93543E0AF5E97D0A698ED9

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kns123 by L2 Linker
  • 999 Views
  • 2 replies
  • 0 Likes

False positive (Generic.ml)


Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

 

File Hash:
MD5: CB1F525591EBD168B47520B9CBDCA663
SHA1: 68C778FA1953FF80FB12910B595CCBB2372FFAAE
SHA256: 659085535B717AE8BEF81F1BC4588EA7F36FE34F10D99931B5

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kns123 by L2 Linker
  • 954 Views
  • 2 replies
  • 0 Likes

False positive (Generic.ml) AuthModuleStorage.dll

File Hash: 92c1d2b7fbccbea442b019946c5ed8e2e0ea5500284fc9bc5dcd155b83b69d57

Link to Virustotal report for the file:

https://www.virustotal.com/gui/file/92c1d2b7fbccbea442b019946c5ed8e2e0ea5500284fc9bc5dcd155b83b69d57/detection

 

Current VirustTotal Verdi

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khunpon by L0 Member
  • 899 Views
  • 2 replies
  • 0 Likes

False Positive Submission (Generic.ml)

Hello. 
We are a company that develops and provides programs externally. 
There is a lot of damage caused by misdiagnification of your program in our program. 
Our program is currently installing with user consent unless there is any malware related sou

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