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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
  • 8985 Views
  • 0 replies
  • 5 Likes

Resolved! False positive detection (Generic.ml)

Hello

This binary is a trading platform in the cryptocurrency market, developed by the company I represent here. Our software is being flagged as malware, but this result is a false positive, could you help us?

 

  • File Hash: 2290b1d5ef57f0b30d351e898662e
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Resolved! False Positive on Installer 32-bit 1.1.2.7

Hey Palo Alto Team! A file used by our Wave Browser is being flagged and we feel this is a mistake caught by the heuristic engine. Would y'all take a look at the file for us? If you do find an issue, please let us know and we can make any necessary c

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Resolved! False positive detection (Generic.ml)

File Hash: aa2fa6f8ed2dba5952797368fd751226488c3b6613441ab88fcf0713adbd7aec

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/aa2fa6f8ed2dba5952797368fd751226488c3b6613441ab88fcf0713adbd7aec/details

Current VirustTotal Verdict

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Company utility getting flagged as a virus

Hi Everyone, I have a utility written by my company and used by support staff to support customers. It is currently getting flagged as a virus, as I'm assuming its unsigned. Is there any chance at getting it removed from the blacklist ? or is it unli

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False Positive Submission (Generic.ml)

Hello, I would like to report a false positive detection by Palo Alto Networks of the following files:

 

File Hash (7Launcher Arma 3 Setup 

MD5: c9cc861aaf4894ad545a7db3eb1f3606
SHA-1: f04d9e60f72eb27baceeba9863fe31eace8bb14c
SHA-256: 1befeb530b5e86ce4d6

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TheANSI by • L1 Bithead
  • 3254 Views
  • 4 replies
  • 0 Likes

Virustotal false positive on AltDrag 1.45 software

I am a developer of the AltDrag software that allows you to move/resize windows with the Alt+Click combo like under Linux. Main page here:

https://github.com/RamonUnch/AltDrag

Latest release 1.45 can be found here: https://github.com/RamonUnch/AltDrag/

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Resolved! VirusTotal false positive (Generic.ml)

Hi there, General Arcade here, a porting house and co-development studio based in Singapore and Russia. Recently a game called "The Spectrum Retreat" was released on Epic Store and unfortunately one of the files was flagged as "Generic.ml".

Here's a f

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AlexGA by • L0 Member
  • 2423 Views
  • 2 replies
  • 0 Likes

False Positive: Palo Alto Networks generic.ml

Dear Support,
my name is Artiom Carabas and I'm a software developer at Control Systems GmbH,our main domain - print-management and accounting solutions. For the moment we are working on our solution e-FOLLOW (https://control-systems.de/software/e_fol

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Resolved! Virustotal false positive on AltDrag 1.44 software

I am a developer of the AltDrag software that allows you to move/resize windows with the Alt+Click combo like under Linux. Main page here:

https://github.com/RamonUnch/AltDrag

Latest release 1.44 can be found here: https://github.com/RamonUnch/AltDrag/

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VirusTotal Verdict Change Request for False Positive Vance AI


Dear Palo Alto Networks Team,

This is Vance AI Inc. team (https://vanceai.com/). We noticed that one of our software (vance_ai_image_enhancer_x64_online_1105_90e3c384 ) has False positive on Virus total report. However, our company is making every eff

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JacobLi by • L0 Member
  • 2351 Views
  • 2 replies
  • 0 Likes

False Positive (Generic.ml)

Hello, I would like to report a false positive detection by Palo Alto Networks of the following file:

 

File Hash:

MD5: bbd6c71d7185d91f66b989964989177f
SHA-1: 4706b3d2fa5b2464b13425a21c067a09f4b2aec4
SHA-256: a3ed64761ed52771de400f97f538be097ee4e7558676d

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TheANSI by • L1 Bithead
  • 1677 Views
  • 1 replies
  • 0 Likes

Resolved! False Positive (Generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

 

File Hash:
MD5: 9CC199FCECB75579C326C4429BEFFEA6
SHA1: A3B28D28E1D5F6C13F106303ED276C59AA1A8649
SHA256: 40E4ED47598CFD18B0CF66F1D867327D3340F88C600601A726

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kns123 by • L2 Linker
  • 2663 Views
  • 2 replies
  • 0 Likes

False Positive Submission (Generic.ml)

Hello!
I'm developer of few programs.
Some time ago I protected my programs against cracking by Open Source's Confuser

After that your antivirus marks my programs as a virus in VirusTotal.
But that is 100% False Positive!

I also buyed "code sign certifiva

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bohdash by • L0 Member
  • 1971 Views
  • 2 replies
  • 0 Likes

VirusTotal Verdict Change Request for False Positive

Dear Palo Alto Networks Team,
 
This is DVDFab Software Inc. team (https://www.dvdfab.cn/). We noticed that one of our software (dvdfab12_online_12030) has False positive on Virus total report. However, our company is making every effort to keep our pr
...

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