This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

Start a conversation

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

...

brcook by • L2 Linker
  • 9735 Views
  • 0 replies
  • 5 Likes

Resolved! False Positive - Generic.ml (Please help!)

Hey Paolalto Team! A file used by our WaveBrowser is being flagged and we feel this is a mistake caught by the heuristic engine. Would y'all take a look at the file for us? If you do find an issue, please let us know and we can make any necessary cha

...

False‑Positives ￤ ＶirusＴotal ￤ Ｕｒｇｅｎｔ！

Hi, 

 

We are a medium-sized consumer software publisher .

We're using the VirusTotal Monitor service (you should know what and for what it is) and now we'd like to report the following "generic.ml" false-positives by your VT engine :

 

https://www.virust

...

aliXon by • L0 Member
  • 1491 Views
  • 0 replies
  • 0 Likes

False Positive on Virustotal

SHA256: b4990c3c5ac69ff5cff32f680fdf2ded726f75f0e87d15f1b472a085fcf49770

 
Link to File on Virus Total:
https://www.virustotal.com/ 
 
Verdict: 2/69; Palo Alto Networks: generic.ml
 
Description: This is a firmware update tool for Windows for one of our USB
...

VLI_USB by • L1 Bithead
  • 2041 Views
  • 2 replies
  • 0 Likes

Bogus Positive Submission (Generic.ml)?

Hi!

We have checked our product on VirusTotal and see bogus positive recognition (Generic.ml). The chronicle additionally contains a connection to VirusTotal reports. The secret phrase for compress record is "tainted" (without cites). 

Much obliged to

...

kabirtoo by • L0 Member
  • 2186 Views
  • 2 replies
  • 0 Likes

Hola VPN False Detection

Hello,

 

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over 230M installations worldwide and operated for many years.

 

Since 05-Aug-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a

"Generic.ml".

 

Please che

...

HolaVPN by • L2 Linker
  • 1648 Views
  • 0 replies
  • 0 Likes

Generic.ml flag on installer 32-bit 1.1.2.8

Hey Paolalto Team! A file used by our WaveBrowser is being flagged and we feel this is a mistake caught by the heuristic engine. Would y'all take a look at the file for us? If you do find an issue, please let us know and we can make any necessary cha

...

False Positive (Generic.Ml)

File sha-256 hash: 33a5bb0753cb2476aeb03e6331b4d60a0cedff26c6aa938a49b4da6053d6fe33

virustotal link: https://www.virustotal.com/gui/file/33a5bb0753cb2476aeb03e6331b4d60a0cedff26c6aa938a49b4da6053d6fe33/summary

lacchari by • L0 Member
  • 1370 Views
  • 0 replies
  • 0 Likes

Resolved! False positive (Generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

 

File Hash:
MD5: FB35DEDEC1617159C097FBA34C7AC8E6
SHA1: 779A564DAB3BD7B9F605773B1ADA0D8FB76034CC
SHA256: 7B7782AAEE9E89BE44AD024A2F2884FD396207473E75E7EF2E

...

kns123 by • L2 Linker
  • 2921 Views
  • 2 replies
  • 0 Likes

False Positive on Installer 64-bit 1.1.2.7

Hey Palo Alto Team! A file used by our Wave Browser is being flagged and we feel this is a mistake caught by the heuristic engine. Would y'all take a look at the file for us? If you do find an issue, please let us know and we can make any necessary c

...

Resolved! False positive detection (Generic.ml)

Hello

This binary is a trading platform in the cryptocurrency market, developed by the company I represent here. Our software is being flagged as malware, but this result is a false positive, could you help us?

 

  • File Hash: 2290b1d5ef57f0b30d351e898662e
...

Resolved! False Positive on Installer 32-bit 1.1.2.7

Hey Palo Alto Team! A file used by our Wave Browser is being flagged and we feel this is a mistake caught by the heuristic engine. Would y'all take a look at the file for us? If you do find an issue, please let us know and we can make any necessary c

...

Resolved! False positive detection (Generic.ml)

File Hash: aa2fa6f8ed2dba5952797368fd751226488c3b6613441ab88fcf0713adbd7aec

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/aa2fa6f8ed2dba5952797368fd751226488c3b6613441ab88fcf0713adbd7aec/details

Current VirustTotal Verdict

...

Company utility getting flagged as a virus

Hi Everyone, I have a utility written by my company and used by support staff to support customers. It is currently getting flagged as a virus, as I'm assuming its unsigned. Is there any chance at getting it removed from the blacklist ? or is it unli

...

False Positive Submission (Generic.ml)

Hello, I would like to report a false positive detection by Palo Alto Networks of the following files:

 

File Hash (7Launcher Arma 3 Setup 

MD5: c9cc861aaf4894ad545a7db3eb1f3606
SHA-1: f04d9e60f72eb27baceeba9863fe31eace8bb14c
SHA-256: 1befeb530b5e86ce4d6

...

TheANSI by • L1 Bithead
  • 3454 Views
  • 4 replies
  • 0 Likes

Virustotal false positive on AltDrag 1.45 software

I am a developer of the AltDrag software that allows you to move/resize windows with the Alt+Click combo like under Linux. Main page here:

https://github.com/RamonUnch/AltDrag

Latest release 1.45 can be found here: https://github.com/RamonUnch/AltDrag/

...

  • 728 Posts
  • 59 Subscriptions
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2024 - Palo Alto Networks