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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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  • 7 Likes

VirusTotal False Positive (Generic.ml)

Hello. I have a problem with false-positive in Palo Alto Networks. The program falsely marks the Network Graphics.exe executable file as malicious (Generic.ml), although there are no malicious functions in the code that steal user data or harm them in any way Network Graphics is an installer of game modifications for GTA V. It has over 300,000 d...

xw123olo by • L0 Member
  • 1822 Views
  • 0 replies
  • 0 Likes

False Positive : TCP/IP simulator programs I developed by VS C#

Hi everyone,The TCP/IP simulator programs I developed by VS C# were claimed as a Trojan.Malware,so that my customer could not enable to open these programs. Is there someone can help me to judge it is a false positive or not? File Hash: b0036a0e51a20fd0a29b336efb20ec1d8eb5a1978fe4c008e25a27facc99a292Link to Virustotal report for the file: report...

False Positive

Dear,Our program is recognized as a virus in paloalto.This is Wrong Detection. Regards,Hanjunghee Aegis.exehttps://www.virustotal.com/gui/file/102846793f200af8d8843121f07bc9ec73a62dd12ed8f49faf2ecdd41836665b?nocache=1 EchoStock.exehttps://www.virustotal.com/gui/file/487f5faef48da7e19b9f41260282d8adaf6ca177e1a7a4d766156b96dd19f93f?nocache=1

Hola VPN False Detection

Hello, Hola VPN is the world's first and largest peer-to-peer VPN proxy network withover 230M installations worldwide and operated for many years. Since 17-Oct-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a"Generic.ml". Please check it out and remove the false detection asap. Submission Details:-------------------VirusTotal l...

HolaVPN by • L2 Linker
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  • 0 replies
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False Positive Submission

Hello. I have a problem with false-positive in Palo Alto Networks. The program falsely marks the Network Graphics.exe executable file as malicious (Generic.ml), although there are no malicious functions in the code that steal user data or harm them in any way Network Graphics is an installer of game modifications for GTA V. It has over 300,000 d...

xw123olo by • L0 Member
  • 1864 Views
  • 0 replies
  • 0 Likes

Hola VPN False Detection

Hello, Hola VPN is the world's first and largest peer-to-peer VPN proxy network withover 230M installations worldwide and operated for many years. Since 02-Oct-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a"Generic.ml". Please check it out and remove the false detection asap. Submission Details:-------------------VirusTotal l...

HolaVPN by • L2 Linker
  • 2234 Views
  • 0 replies
  • 0 Likes

False Positive : virus/win32.wgeneric.bmcell

Hello everyone, We had our environment recently that got flagged in the firewall with this virus/win32.wgeneric.bmcell. We have a in house application and whenever a user download file from that application, Palo Alto flagged it as Virus(virus/win32.wgeneric.bmcell). Also palo alto shows the connection as "Reset-Both" when the users download th...

False Positive (Generic.ml) ,please help!

Hi,The latest report from virustotal is here:https://www.virustotal.com/gui/file/1470766f0799e8137922a388ad18846f1b7074b2a616b5f6dc4e5746cb95122c The verdict from virustotal is:Generic.ml We are a PDF tool software and we are well-known in China.We strive to provide innovative, effective, and clean software to all of our users. I guess the false...

Resolved! VirusTotal False Positive (Generic.ml)

As owner and developer of this file, I am submitting this for review and request to remove the false positive. Thank youFile Hash: 02e63ad521b7ebd256782efd112b030a31ce15e1f575890a43c7f7b02afab040Link to Virustotal report for the file: VirusTotal - File - 02e63ad521b7ebd256782efd112b030a31ce15e1f575890a43c7f7b02afab040Current VirusTotal Verdict:...

Hola VPN False Detection

Hello, Hola VPN is the world's first and largest peer-to-peer VPN proxy network withover 230M installations worldwide and operated for many years. Since 23-Sep-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a"Generic.ml". Please check it out and remove the false detection asap. Submission Details:-------------------VirusTotal l...

HolaVPN by • L2 Linker
  • 2062 Views
  • 0 replies
  • 0 Likes

ProstoLauncher false positive

Hello. I am the owner of a prostocraft.ru and prostolauncher.ru websites.We do not distribute forbidden software prostolauncher.exe. It is the launcher of our minecraft project and has existed for several years.Our launcher prostlauncher.ru does not contain any prohibited code. Please check and whitelist it. The address for downloading the progr...

False-Positive

I would like to report a false-positive. File Hash: 16B18B897B799898BCF318F028550E92B8295F6F052B151B57552DD6C2C5408ALink to Virustotal report for the file: https://www.virustotal.com/gui/file/16b18b897b799898bcf318f028550e92b8295f6f052b151b57552dd6c2c5408aCurrent VirustTotal Verdict: Bkav Pro W32.AIDetectVM.malware2 Palo Alto Networks Generic.ml...

dheinz by • L0 Member
  • 2417 Views
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False positive (Generic.ml)

Hi, I would like to report a false positive detection by Palo Alto Networks of the following fileFile Hash: sha256 a3de1f6c47fa6fe0943c2e480dd0553ed5335c7605735464af0bfc5ee747a09bLink to Virustotal report for the file: https://www.virustotal.com/gui/file/a3de1f6c47fa6fe0943c2e480dd0553ed5335c7605735464af0bfc5ee747a09b/detectionCurrent VirustTota...

Hola VPN False Detection

Hello, Hola VPN is the world's first and largest peer-to-peer VPN proxy network withover 230M installations worldwide and operated for many years. Since 30-Aug-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a"Generic.ml". Please check it out and remove the false detection asap. Submission Details:-------------------VirusTotal l...

HolaVPN by • L2 Linker
  • 5576 Views
  • 4 replies
  • 0 Likes
  • 795 Posts
  • 67 Subscriptions
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