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This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious
Hello.
We are a company that develops and provides programs externally.
There is a lot of damage caused by misdiagnification of your program in our program.
Our program is currently installing with user consent unless there is any malware related sou
File Hash: 302fc671b46c239a15e9c887b8cac903e91899db9e4bce98c050c5be0aff4561
Link to Virustotal report for the file: https://www.virustotal.com/gui/file/302fc671b46c239a15e9c887b8cac903e91899db9e4bce98c050c5be0aff4561/details
Current VirustTotal Verdict
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SHA256: c241f14c245a3e70161828bdcd3ef55df5c5d8092781481e40aafb06fee97c8c
LSAgent.exe for Lansweeper: https://www.lansweeper.com/download/lsagent/
File Download
VirusTotal
SHA256: 7439604e1375483b9e725f25e705bcfeb995eada13d68f46262e738987de3f3e
File: K-Lite_Codec_Pack_1590_Mega.exe
Virustotal
SHA256: cd1dd1c3392ee137b787187f717b89d1e54f4d76d22e2ab025f4f75de2dc547d
File: K-Lite_Codec_Pack_1590_Full.exe
Virustotal
SHA256:
...
https://www.virustotal.com/gui/file/fa64048319cb6903b1c61165e87ba699aef7d8a77d1f8774df3b4077d06feb85/details
Download: https://files3.codecguide.com/K-Lite_Codec_Pack_1516_Mega.exe
Dear Support,
We created a new version of our app TotalVNC. Palo Alto Networks still gives the same alert - Generic.ml.
Please fix it for me.
File hashes
MD5 42df3e12c99b00a33f95cb4ef8032117
SHA-1 4b0bfbd6d105aaa69af0fde4ceb2cf968a10b532
SHA-256 570ef7c8f
Two files
SHA256: e450873a117e787a08e90c96808592047c601742d1fff5e61e7f62f0a9986647
Virustotal
K-Lite_Codec_Pack_1587_Mega.exe
SHA256: 07a3ad18033af13e0184c3c838931eb184733f0e18c85024afc34a991e5b061a
Virustotal
K-Lite_Codec_Pack_1587_Basic.exe
Four files:
SHA256: 507c19c20aaac35500dc41fb28a794d36ce070236df29f6bee5b9a94b42c983e
Virustotal
K-Lite_Codec_Pack_1585_Mega.exe
SHA256: 4f1bd00ce80209d6b3dbf81710eec3dadf2897e0194adbe4be96b2acdefc432d
Virustotal
K-Lite_Codec_Pack_1585_Full.exe
SHA256:
...
File Hash: 32312b210a89aaaa89812ce33f71374aa9bc0ceadfc43f8232560355858c46da
Link to Virustotal report for the file: https://www.virustotal.com/gui/file/32312b210a89aaaa89812ce33f71374aa9bc0ceadfc43f8232560355858c46da/detection
Current VirustTotal Verdi
...
File Hash: ae385d9f53f65f898ec402e5498fc2ab06825d6dd47e2a2a81a4371d74d6a378
Link to Virustotal report for the file: https://www.virustotal.com/gui/file/ae385d9f53f65f898ec402e5498fc2ab06825d6dd47e2a2a81a4371d74d6a378/details
Current VirustTotal Verdict
...
SHA256: 90a70ab5e25cba4ddeb3ba43e12e7f7b50a97d3cd7dc758e1d3ec2db0fc28fbc
Current VirustTotal Verdict: Two engines detected this file
Description: Hi, we just updated our AeroAdmin to Build#3334. I have posted a recent request and it was marked as benig
...
File Hash: 507313d9609d920382537bffc524ab8052e3698bd6ec38c45450e1f8f9b7517d
Link to Virustotal report for the file: VirusTotal Link
Current VirustTotal Verdict: One engine detected this file
Description: This software is created by us to support our cu
...
False Postive (Generic.ml)
SHA256: 0d0bf2e6b147deb71b0b1b986e50ada899895dd281398df0db899e9355438815
Link to Virustotal report for the file: https://www.virustotal.com/gui/file/0d0bf2e6b147deb71b0b1b986e50ada899895dd281398df0db899e9355438815/details
Curr
...SHA256: 12bf791d60c30fbaae296d1c06f1b0515cb74e4972c18e6de2f2f0fdff7b32cb Virustotal: https://www.virustotal.com/gui/file/12bf791d60c30fbaae296d1c06f1b0515cb74e4972c18e6de2f2f0fdff7b32cb/detection File: https://files3.codecguide.com/K-Lite_Codec_Pack_...
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