VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 6768 Views
  • 0 replies
  • 4 Likes

False Positive Report

Dear Palo Alto Team,

 

I would like to report false positive detection by Palo Alto Networks as Generic.ml.

 

Filename:              adrsetup.exe

MD5:                      be839391970726b69676f4e5c152db0f

SHA1:                     da814416ce17a72e40961e63f

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Resolved! Hola VPN False Detection

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over 230M installations worldwide and operated for many years.

Since 07-Jan-2022 Palo Alto Networks antivirus falsely identifies Hola VPN as a

"Generic.ml".

Please check it out

...

HolaVPN by L1 Bithead
  • 1593 Views
  • 1 replies
  • 1 Likes

False Alarm

False Positive on the following files:

File 1:
MD5 6c486b248d1029723d0381bf88465c2a
SHA-1 8b6a280c1ac8ecc9924adcbfe53750fe326a6ad6
SHA-256 c067034c78a3267c89cf2cad3a26980f0e25de2c174225c7345200f101798d94
 
File 2:
MD5 5915af0d20409747f27e57ac98403b95
SHA-1 f
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Resolved! False Positive

False Positive on the file:

MD5: 141f742552797a645406361deaca011e
SHA1: a256cbdb553667d5de0ce92d17a836bedcbcde8f
SHA256: 01263df5fdfe53f752a40c5111211138917d7b3de274d53d30851bac00a60771
Cert: 5199915062A50F82F03A69A303EDD589EF04738F
Issuer: Symantec Clas

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Hola VPN False Detection

Hola VPN is the world's first and largest peer-to-peer VPN proxy network with

over 230M installations worldwide and operated for many years.

Since 19-Dec-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a

"Generic.ml".

Please check it out

...

HolaVPN by L1 Bithead
  • 1024 Views
  • 1 replies
  • 0 Likes