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VirusTotal
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Forum Posts

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verd...

brcook by L2 Linker
  • 3325 Views
  • 0 replies
  • 4 Likes

False Positive: Outbyte PCRepair

Hello, We have released a new version of Outbyte PCRepair last week and got a false positive from your anrivirus.Can you please help us remove it. File Hash: 4a79e0c7a483645846498e5ceaadabc2024d9f76e5ff7fcc0465e2bbf2319245Link to Virustotal report fo...

YelenaRez by L3 Networker
  • 1663 Views
  • 2 replies
  • 0 Likes

generic.ml false positive

Could you please white-list our software File Hash: 614ad52b3a4b416466251c9d72fb783b938d106ed74774fbc0f86492b9c9ab38VT Link: https://www.virustotal.com/#/file/614ad52b3a4b416466251c9d72fb783b938d106ed74774fbc0f86492b9c9ab38/detection Current VT Verdi...

beniam by L2 Linker
  • 2105 Views
  • 2 replies
  • 0 Likes

False Positive Removal Request

Hello, our customers are reporting again (this is a never ending story with you guys) a false-positive with Palo Alto Networks. We have checked our software on VirusTotal and see a false-positive detection (generic.ml). Please check the password prot...

bobdaley by L1 Bithead
  • 1274 Views
  • 1 replies
  • 0 Likes

FALSE POSITIVE

Hello.Please fix "False Positive" for file:PCAA.exe(ver. 3.1.0.2019.0)https://www.virustotal.com/gui/file/fdb42b9f7787f779b4ec9f9ba227a18b5c80ea97fa9242f8271a9cb5a9c71a55/detectionDownload: https://vrcp.ru/pc/win/PCAA.rarHomepage: https://vrcp.ru/pca...

zx_demon by L0 Member
  • 865 Views
  • 1 replies
  • 0 Likes

Resolved! False positive - Generic.ml

Hello, we get multiple alerts trigered by this file - but file looks like non-malicious VT link: https://www.virustotal.com/gui/file/8ef618a44dca7e89247e85382c96e728d0ee8d88846b35445e9467b5821bdd20/detectionPalo Alto Networks detection: generic.ml SH...

Resolved! TechPowerUp GPU-Z v2.20.0 (ROG skin)

TechPowerUp GPU-Z v2.20.0 (ROG skin).SHA-256 bd1f0d663b8c749e0d2188d4b7fb40e104425578987dcc179feeea0180677ee5 https://www.virustotal.com/gui/file/bd1f0d663b8c749e0d2188d4b7fb40e104425578987dcc179feeea0180677ee5/detectioncurrent Palo Alto Networks ver...

i3vi3v by L2 Linker
  • 2401 Views
  • 2 replies
  • 0 Likes

False positive URL filtering

Hello, We have a site that is getting flaged as a phishing site falsley by Palo Alto. SITE: https://xboxevent.com/Category: Phishing This site is owned by Microsoft Corporation and created and managed by eventcore on behalf of Microsoft for the purpo...

Resolved! False Positive Report

see https://www.virustotal.com/gui/file/40c0fd719f8e07848b73c0189d48c5f9d87c14108632377c343acf7124b4536f/detection Original Name: BKPublish.exe Program was written by me, it just unpacks a ZIP file and documents the contained files in a HTML file. Su...

GUC_GmbH by L1 Bithead
  • 1984 Views
  • 4 replies
  • 0 Likes

Resolved! Whitelisting request: Outbyte PC Repair

Hello,We have just released a new version of Outbyte PC Repair and, taking into consideration our history of PC Repair's false positives, would like to request to verify it, hopefully before the false positive will occur again.File Hash: 9ef90576dfdd...

YelenaRez by L3 Networker
  • 1455 Views
  • 1 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.19.0 (normal skin)

TechPowerUp GPU-Z v2.19.0 (normal skin).SHA-256 cd2af15397cb148756a61b5d2def14ed91a4649b1295f20dea9a537a398557fc https://www.virustotal.com/gui/file/cd2af15397cb148756a61b5d2def14ed91a4649b1295f20dea9a537a398557fc/detectioncurrent Palo Alto Networks ...

i3vi3v by L2 Linker
  • 2520 Views
  • 3 replies
  • 0 Likes

false positive generic.ml

https://www.virustotal.com/#/file/692c4d567c428e58a768079998d33795c6ad44d401973b8048556c1041467ca8/d... Our file is detected as generic.ml, which can be found here https://easyinco.me/get/CryptoTabSetup.exe One engine detected this file SHA-256File n...

Resolved! False positive - Generic.ml

Dear Palo Alto Networks Team , we are a freeware development TEAM (Sordum.org) recently we have realized that one of our freeware (Windows Update blocker) has False positive on Virus total report here is the link:https://www.virustotal.com/gui/file/5...

generic.ml

Could you please white-list our software File Hash: e7c01c2b9e17cca375ef1a0b36359e3e1e43b88559f84e46090959d015847b3aVT Link: https://www.virustotal.com/#/file/e7c01c2b9e17cca375ef1a0b36359e3e1e43b88559f84e46090959d015847b3a/detection Current VT Verdi...

beniam by L2 Linker
  • 1077 Views
  • 1 replies
  • 0 Likes

False positive report

File Hash: 672bc532799a091c2422f3676550b019cff007f3ebba05a4ba7222c9c810179bLink to Virustotal report for the file: https://www.virustotal.com/#/file/672bc532799a091c2422f3676550b019cff007f3ebba05a4ba7222c9c810179b/detectionCurrent VirusTotal Verdict:...

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