Wrong Categorization

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Hello,

Our URL has been flaged as  High-Risk because Virus total wrongly flaged an application on our site.
the application is not longer detectec as malicious.

How can we get the Risk-Level change?

Best regards.

• URL: acceso.denevacuatro.com
• Categories: Computer-and-Internet-Info
• Risk Level: High-Risk

• Category: Computer-and-Internet-Info
• Description: General information regarding computers and the internet. Should include sites about computer science, engineering, hardware, software, security, programming, etc. Programming may have some overlap with reference, but the main category should remain computer and internet info
• Example Sites: www.redhat.com, www.freebsd.org, www.microsoft.com, www.symantec.com, www.oreilly.com, www.build-your-own-computers.com, www.alexa.com

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• Risk Level: High-Risk
• Description: Sites hosted on bulletproof ISPs or using an IP from an ASN that has known malicious content or sites sharing a domain with a known malicious site. All sites in the "Unknown" category will be high risk
• Example Sites:

[KhaleelE · Accepted solution]

https://urlfiltering.paloaltonetworks.com go to this website there you can submit request change category to Paloalto