How to Navigate LIVEcommunity Like a Pro

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Last Reviewed: 10-26-2023 03:30 PM
Audited By: emgarcia
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Just like trekking a new trail or driving in an unfamiliar city, getting around a new online community can leave you wishing like you, well, had directions. So that’s what we’ve put together here—a guide to navigating our community, so you can start zipping through LIVEcommunity like a pro in no time. 

 

Whether you’re an old-timer looking for a refresher or a first-timer looking for a guide, please—join us as we “tour” through the LIVEcommunity ecosystem. 

 

Getting Around LIVEcommunity: Let's Take a Tour

 

Discussions

 

LIVEcommunity Discussions is where you’ll find member-generated discussions about Palo Alto Networks products. It’s a place to find answers, get support, and share knowledge related to Palo Alto Networks tools and products. Our Discussions area is also a space to engage in conversation with peers in the cybersecurity and IT community.

 

To discuss a particular product, click the corresponding board in the general discussions area—you can then post directly into that forum. Our Discussions areas are a living, evolving, interactive part of our community and just as the cybersecurity landscape and available tools change, so will our forums. 

 

Fig 1_Navigate-LIVEcommunity_palo-alto-networks.png

 

Blogs

 

The LIVEcommunity Blog area is where you will find posts covering everything from new releases and Palo Alto Networks events to important discussions of the week (DOTW) and monthly Rewinds, where we review some of LIVEcommunity’s biggest headlines from the past month.

 

Stay tuned to our blogs page to find information about new products releases and features, new training tools, and more.

 

Articles

 

LIVEcommunity’s Articles page is where you will find expert-written technical documentation about Palo Alto Networks products, Tips & Tricks, and Nominated Discussions (which highlights posts with Accepted Solutions).

 

Note: Only customers will be able to see certain content, such as Customer Journey Guides and customer-only webinars, video walkthroughs, articles, and other technical documentation. 

 

Products

 

Under the LIVEcommunity Product dropdown, you will find Individual pages dedicated to all Palo Alto Networks technologies,Fig 2_Navigate-LIVEcommunity_palo-alto-networks.png as well as third-party integrations and compatibility with Palo Alto Networks products. 

 

A dedicated technology page is where you will find discussions, articles, blogs, webinars, Customer Journey Guides, events, and more resources related to that product. We are constantly adding, customizing, and enhancing the LIVEcommunity ecosystem to include all Palo Alto Networks technologies and tools. 

 

Pro Tip: Stay up-to-date on the latest content on any page by clicking subscribing related to that product, subscribe to that page using the upper righthand Options dropdown. 

Fig 3_Navigate-LIVEcommunity_palo-alto-networks.png

 

 

 

 

 

 

Education Services 

 

LIVEcommunity’s Education Services area is chock-full of instructor-led trainings, certifications, and digital learnings to expand your knowledge as a cybersecurity professional. LIVEcommunity’s Education Services page is a great starting place to find the educational resources offered by Palo Alto Networks and its learning platform, Beacon.  

 

Customer Area

 

If you are a customer, you have a special area you can access by clicking the Customer button as shown in the screenshot to the right. Only logged-in Palo Alto Networks customers will see the Customer drop-down in the upper righthand corner of LIVEcommunity.Only logged-in Palo Alto Networks customers will see the Customer drop-down in the upper righthand corner of LIVEcommunity.

 

The Customer area is where you find important information, resources and support, including:

 

  •  LIVEcommunity’s Customer Resources page, where you’ll find release guidance information for PAN-OS software, reviewed weekly by Palo Alto Networks Support.
  • LIVEcommunity’s Customer Advisories page, home to the latest advisories to maximize prevention and protection with updates to Palo Alto Networks products and services. If you’re a Palo Alto Networks customer, be sure to login to see the latest critical announcements and updates in our Customer Advisories area.

 

 

UP NEXT — Step 4: How to Search LIVEcommunity

 

 

← Return to the Welcome Guide

 

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Last Updated:
‎10-26-2023 03:30 PM
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