dns-signature cloud service connection refused.

Greetings:

I am seeing in the System Log the following message "dns-signature cloud service connection refused"  Checking the traffic logs the management IP address is not being blocked.  Where do I look to resolve this error message?   Thank you.

SLA changes that are made by field change scripts are getting reverted

Hi, I have a a field trigger script assigned to a status field. When it changes, the script stops an SLA and starts another and these are Time To Assignment and Response SLA respectively. I have one tenant that refuses to keep the changes meaning tha

After firewall upgradation to 10.2.1 packets are dropping and outage

After firewall upgradation to 10.2.1 packets are dropping and outage

Beacon confirmation does not arrive

All,

I have a friend trying to create a free Beacon learning account, but the confirmation email never arrives...

What could be the issue?

#beacon

MFA - LDAP ( Active Directory ) Radius/Tacacs+ Internal Resource Access

MFA - LDAP ( Active Directory ) Radius/Tacacs+ Internal Resource Access

Hello good afternoon, thank you very much for the constant cooperation, for the excellent will and for the help and support.
Dear all, what is the best strategy for a simple way to

Guide for troubleshooting Nats security policies

Looking to see if there is a troubleshooting guide for NATS and for Security Policy rules.

Searching has turned up various hits here and there, but not something comprehensive as what cisco has on their site for their docs.

Am I just looking in the w

Support portal login error

When I tried to log in to the support portal, getting the below error, earlier I used to login into the portal.

my name : Arumugasamy

em

Virtual Wire transition default config ( Tag Allowed ) to layer 2 subinterfaces - Virtual Wire

Virtual Wire transition default config ( Tag Allowed ) to layer 2 subinterfaces - Virtual Wire

Good afternoon, first of all thanks for the support, help and collaboration.

Currently there is a scenario where there are two Virtual Wire interfaces, whi

check computer name is part of a group

We're planning to enable HIP checks; with on of the checks is domain membership.

However there are cases where a computer will not yet have the domain setup.

We're thinking of creating a device group in AD where those computers can be added.

How do we a

Failed to retrieve info for gateway

Hi All,

Im configuring new gateway, when i try to connect to it, I'm able to authenticate using okta, but instantly when i hit the push notification in my phone i get the page cannot be reached in the embedded browser 

looking into logs in pan, i see p

Issue passing traffic with Global Protect client 5.2.9 or later

Hi,

We have having issues upgrading beyond global protect client 5.2.8. If we upgrade to 5.2.9/5.2.11/6.0.1 we have the following happen on our Windows 10 Enterprise x64 1909 or greater devices. The clients are configured for split tunnel.

1. The VPN

Globalprotect 6.0.1 not working with Windows 8.1

Hello,
we are experiencing an issue with the latest Globalprotect version 6.0.1 and Windows 8.1 computers.
None of our Windows 8.1 computers was successfully upgraded from version 5.2.10, also clean install reports same issues:

(P7812-T7788)Error( 137)