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dns-signature cloud service connection refused.


I am seeing in the System Log the following message "dns-signature cloud service connection refused"  Checking the traffic logs the management IP address is not being blocked.  Where do I look to resolve this error message?   Thank you.

Guide for troubleshooting Nats security policies

Looking to see if there is a troubleshooting guide for NATS and for Security Policy rules.


Searching has turned up various hits here and there, but not something comprehensive as what cisco has on their site for their docs.


Am I just looking in the w


Support portal login error

When I tried to log in to the support portal, getting the below error, earlier I used to login into the portal.

UnAuthorized Access
Your membership has expired or has not been approved, please contact Palo Alto Networks Support.


my name : Arumugasamy



check computer name is part of a group

We're planning to enable HIP checks; with on of the checks is domain membership.

However there are cases where a computer will not yet have the domain setup.

We're thinking of creating a device group in AD where those computers can be added.

How do we a


CHKlomp by L2 Linker
  • 5 replies

Failed to retrieve info for gateway

Hi All,

Im configuring new gateway, when i try to connect to it, I'm able to authenticate using okta, but instantly when i hit the push notification in my phone i get the page cannot be reached in the embedded browser 

looking into logs in pan, i see p


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