Reply
L0 Member

unable to change device name in assets

Just registered a new pa 220. unfortunatly the wrong device name was entered. Going back it doesn't seem to let me change it. THe form opens up, i make my change and hit submit. nothing happens

 

TIA

John

Tags (2)
Highlighted
L0 Member

Re: unable to change device name in assets

I've seen that before but on a 5020.  The way I got it to work was to activate the licenses first and then I clicked on the serial # and added the name.  It took then.  Good luck.

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!