(Ended) Join the Discussion: LIVEcommunity Roundtable

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(Ended) Join the Discussion: LIVEcommunity Roundtable

Community Team Member

jdelio_0-1623963938687.jpeg

 

Ask the LIVEcommunity team your questions today, June 15, through June 24! This special Ask Me Anything (AMA) event has no set topic; instead, it’s an open stage for LIVEcommunity members, customers, and even Palo Alto Networks employees to learn more about how LIVEcommunity functions and the team members who make it possible. 

 

Ask questions from Tuesday, June 15 to Thursday, June 24, 2021. 

 

Come back on June 23 at 8 a.m. through June 24 at 5 p.m. PDT  to join the event as our experts answer your questions!  

 

To participate in this event, please use the Reply button below to ask your questions.

 

Please be sure to click Like if a post is helpful to you and to "Accept as Solution" to let everyone know that the answer to your question hits the mark!

 

Want to learn more details about the event? Check out this article.

52 REPLIES 52

L4 Transporter

Hello team -

What are the various levels of the LIVEcommunity members and contributors? I see designations like L0member and L2networker. 

 

Keep up the great work!

L4 Transporter

Hello team - how can I find self-help resources for Prisma Access?

 

Thanks! have a great day!

Community Team Member

@emetcalf wrote:

Does Best Practice Assessment (BPA) work with Prisma Access to help me determine if I am adhering to best practices? 



Hi @emetcalf ,

 

Yes, BPA can now generate a prisma access BPA! A Prisma Access BPA report is generated using a Panorama TSF.  One requirement is to have the Cloud Services Plugin for Prisma Access configured.  Without this plugin you can only run a regular BPA report.

https://live.paloaltonetworks.com/t5/best-practice-assessment-blogs/best-practice-assessment-bpa-can...

 
Cheers !
-Kiwi

View solution in original post

Community Team Member

@AVaidya1 wrote:

Hello team - how can I find self-help resources for Prisma Access?

 

Thanks! have a great day!



Hi @AVaidya1 ,

 

Prisma Access has it's own Technology Page where you will find many resources such as articles, blogs, videos, discussion boards etc,...

 

Cheers !

-Kiwi.

View solution in original post

L3 Networker

Why does the "send message" button not work in this live community forum?  As in, I am unable to direct message a person listed in a post.

L1 Bithead

How do I run weekly statistics reports on how many questions were posted to the Beta program, how many were answered, and present it to the Product Team? 

Sveta Poluektova

Community Team Member

@OtakarKlier wrote:

How can I be alerted to new posts in areas that interest me?


Great question. In order to be notified about a new post in an area that interests you, you have to subscribe to that area. 

Here's how to subscribe to a piece of content:

  • Go to the area or item you want to subscribe to. You can subscribe to an area, discussion, blog or article.
  • In the upper right part of the window, there may be a Subscribe button.
    Click Subscribe for any updates or comments that are added to this item.
    jdelio_0-1624546367389.png

     

  • If you do not see the subscribe button, you can also subscribe to an area like Blogs, Articles or Discussions by clicking the Options > Subscribe option in the upper right part of the window.
    jdelio_1-1624546367466.png

     

For even more info about subscribing, please check out the FAQ - Subscriptions here:
https://live.paloaltonetworks.com/t5/help/faqpage/title/subscriptions

 

LIVEcommunity team member
Stay Secure,
Joe
Don't forget to Like items if a post is helpful to you!

View solution in original post

Community Team Member

@BPry wrote:
3: Is there a feature available within the community that you don't think is used as much as it should be, or that members maybe don't realize exists? 

One feature that does not seem to get enough use would happen to be the “Accept as Solution” option. 


An Accepted Solution is a way for you to choose the answer that best answers a question that you've posted. When you accept a solution, both the question and the solution get special icons and links that take you directly from the question to the answer.

 

An Accepted Solutions icon also appears on boards and in search results so you can see which messages have solutions.

You can mark a solution as accepted only for questions that you've posted (you started the thread). LIVEcommunity moderators can also mark one of the replies to a message as an accepted solution.

How do I mark a message as a solution?

  • To mark a message as a solution, click Accept as Solution on the reply.
    jdelio_0-1624546605911.png
  • If you change your mind or if another reply provides an even better answer, you can revoke the first selection and accept the second reply.
  • To revoke an accepted solution, click Options > Unmark as Accepted Solution.
  • You can choose another solution or leave the question unsolved.
LIVEcommunity team member
Stay Secure,
Joe
Don't forget to Like items if a post is helpful to you!

View solution in original post

Community Team Member

@AVaidya1 wrote:

Hello team -

What are the various levels of the LIVEcommunity members and contributors? I see designations like L0member and L2networker. 

 

Keep up the great work!


That is a great question! Currently, the LIVEcommunity has seven user levels where community members are able to  

move up in rank by performing actions within the community (giving Kudos, posting new discussion threads, providing answers etc.)

 

USER LEVEL

LEVEL NAME

L0

Member

L1

Bithead

L2

Linker

L3

Networker

L4

Transporter

L5

Sessionator

L6

Presenter

L7

Applicator

Community Expert

Cyber Elite

 

And of course, then there is the Cyber Elite level that is awarded to our community member experts!

 

Crasmussen - LIVEcommunity | Engagement Manager 
Remember to click LIKE if a post is helpful to you | Stay Engaged!

View solution in original post

Cyber Elite
Cyber Elite

If I have a problem and need help from the community, is there a guidline on what information I should include in my post or are there troubleshooting steps I should take prior to ask the community?

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!