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LIVEcommunity recently hosted one-on-one sessions and shared a survey with members, as part of an ongoing effort to improve community experience for our 200,000+ users from around the world.
We want to sincerely thank those who took the time to meet with us or fill out the UX survey throughout the months of April and May. And for our fabulous survey participants, you've just unlocked a super-cool new badge! This is just one fun way we want to say thank you for your awesome participation.
We are thrilled to share that the feedback from a majority of our valued community members has been overwhelmingly positive! Your voices have echoed the sentiment that LIVEcommunity is truly a valuable learning resource. We appreciate your engagement and input, as it has played a vital role in shaping our continuous improvement efforts.
In response to your feedback, we have already made two exciting changes that we believe will enhance your experience. First, we have increased the number of posts displayed on all LIVEcommunity landing pages from five to fifteen. This update ensures that you can easily stay up-to-date with the most recent topics and discussions.
Secondly, we have introduced clickable clouds of top tags on each page. This new feature allows you to effortlessly explore popular content that aligns with your interests. With just a click, you'll be able to access the most relevant and engaging discussions within the community.
Your Feedback Powers Positive Change
We couldn't make these improvements without hearing from you! We are devoted to continuing to leverage your input to enhance the LIVEcommunity experience for all its visitors. As we move forward, we’ll continue to reach out and listen to your suggestions to make this community even better.
Thank you for being an integral part of our community!
As always, if you have more ideas to share, please feel free to email us at community@paloaltonetworks.com, or leave a comment on this blog.
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