Welcome to the next in our series of Fuel Workshops where will be covering taking control of your enterprises assets and access.
Join us for this exclusive one-day workshop designed for professionals seeking to better manage their Palo Alto Networks assets and user accounts. This workshop will guide handling password resets, license transfers, and RMAs efficiently. Customers can also learn how to raise cases to the right team to address their concerns. The session will also include a lab demo, allowing participants to engage in live, interactive participation.
Please note that this event is set for Oct 28, 11 p.m. through Oct 29, 1:30 a.m. (PT) and 2 p.m. (GMT+08:00/Singapore) time zone. Keep this in mind as you RSVP for the event!
Introduction - 5 minutes
Customer Support Representative - Overview - 10 minutes
Customer Support Portal - User Account Management, Case Management - 40 minutes
Break - 10 minutes
License Management - License Transfer for the NGFW - 30 minutes
Break - 10 minutes
RMA Best Practices - 40 minutes
Closing - 5 minutes
For those who are unable to attend the event, recordings of the sessions will be posted a day or two after the event in LIVEcommunity's YouTube channel along with embedded video links on this page as well.
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