Computers do not receive the new update cortex 7.6.0

[Shmuel]

Hello everyone,

I have computers in the organization that doesn't receive the new version of cortex 7.6.0.4. The computers went into disable mode.

It would be great if you can help me.

That's what I see in Log

Thank you

[etugriceri]

Dear Shmuel, 

What did you see in the log exactly ? Could you share? 

What is the current status of the upgrade? Could you check from action center?

Also, could you verify status from

Endpoints > Endpoint Administration > Auto Upgrade Status column.

Emre

[Shmuel]

Hey,

Thank you for answering me

I  see the Auto Upgrade Status column. It says the computer is in Pending status

And  I'm sharing Log

It would be great if you can help me.

Thank you

[KRisselada]

@Shmuel I believe what they were asking was to first go into the "Endpoints > Endpoint Management > Endpoint Administration" and THEN you may need to select the 3 dots, in the upper right hand corner, then select FILTERS and select the other fields that are not normally selected (you may have the "default view" currently)
One of the options to select to view is: Auto Upgrade Status
As a Layout Configuration option.  By default this is not selected, thus not in the view.
See screenshot below

Hope that helps

[Shmuel]

Thank you