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07-24-2024 07:31 AM
Does anyone know how to uninstall an application from a users profile via live terminal on cortex XDR. The user has a windows 10 enterprise computer but its installed on their profile. I am trying to uninstall a software called "Screen Share" (publisher: Screen Leap). I tried the below 3 commands but it wont work.
1)
Uninstall-Package -Name ‘ScreenShare’ -Force
2)
Get-WmiObject -Class Win32_Product -Filter "Name='ScreenShare'" | ForEach-Object { $_.Uninstall() }
3)
wmic product where name="ScreenShare" call uninstall /nointeractive
07-27-2024 02:58 AM - edited 07-28-2024 10:15 PM
@WaqasS wrote:
Does anyone know how to uninstall an application from a users profile via live terminal on cortex XDR. The user has a windows 10 enterprise computer but its installed on their profile. I am trying to uninstall a software called "Screen Share" (publisher: Screen Leap). I tried the below 3 commands but it wont work. Lowes Life
1)
Uninstall-Package -Name ‘ScreenShare’ -Force
2)
Get-WmiObject -Class Win32_Product -Filter "Name='ScreenShare'" | ForEach-Object { $_.Uninstall() }
3)
wmic product where name="ScreenShare" call uninstall /nointeractive
Hello,
Uninstalling software via the terminal can be tricky, especially if it’s installed on a user’s profile. Let’s troubleshoot this for you:
Check Permissions:
Ensure that you’re running the commands with administrative privileges.
Open the terminal as an administrator (right-click and choose “Run as administrator”).
Command Options:
The commands you’ve tried are valid, but let’s refine them:
For PowerShell
Uninstall-Package -Name 'ScreenShare' -Force
For WMI:
Get-WmiObject -Class Win32_Product -Filter "Name='ScreenShare'" | ForEach-Object { $_.Uninstall() }
For WMIC
wmic product where name="ScreenShare" call uninstall /nointeractive
Check Software Name:
Confirm that the software name is correct (case-sensitive).
Double-check the publisher name (Screen Leap).
Silent Uninstall:
Some applications require additional parameters for silent uninstallation.
Check if the software supports silent uninstall (e.g., /quiet, /uninstall, etc.).
Log Files:
Look for log files in the software installation directory or system logs.
They might provide clues about why the uninstallation failed.
Manual Removal:
If all else fails, consider manually removing the software:
Navigate to the user’s profile folder (e.g., C:\Users\Username).
Look for the software folder (e.g., ScreenShare).
Delete it manually.
Registry Cleanup:
Check the Windows Registry for any remnants of the software.
Be cautious when editing the registry; backup first.
Remember to document your steps and proceed carefully.
Hope this will help you.
Best regards,
florence023
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