Customize System Emails

I see there is documentation on customizing system emails: https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Administrator-Guide/Customize-System-Emails

I'm seeing placeholders such as {{ .username}} and  {{ .invName}}. Where i

XSOAR Community Eval

Hello Team, 

How to get the eval community license for XSOAR?

Creating usecase with addEntitlement

Hello everyone, I'm try to make a usecase where it will be possible to send email to the XSOAR and instead of creating new incident the email content will be delivered to already open incident based on Incident id or UID with addEntitlement.

after cre

Creation of flows and pause by weekday schedules

I would like your kind support in telling me if there is a procedure to pause task flows by schedules. For example, I want a playbooks to have 2 flows:

The first flow I want to be activated from Monday to Friday and the second flow I want to be activ

Is is possible to remove/hide incident actions?

Can I remove/hide "Add Child Incidents" in the incidents actions?

Registered for community edition, haven't received download link yet.

Hello,

I just registered for the XSOAR community edition and I haven't received the link to download yet. How long does it take to receive and how can I log a request to ask for it to be resent.

Thanks.

Need to Know when the incident was modified first time

1. I created "firstmodificationdate" field in short text type to apply all the incidents.
2. the purpose of that, I want to store the when the incident was modified at first time.
3. first medication of each incident date will be stored in the "firstmodificatio

Can we migration xsoar from standalone to multi tenant

Is it possible to migration xsoar from standalone to multi tenant ?

I have try to migration from xsoar standalone to multi tenant used method "Migrate Data to Another Server for Multi-Tenant" ref.

https://docs-cortex.paloaltonetworks.com/r/Cortex-XSO

Extract data in value

To extract the specified highlighted dictionary value from the context data mentioned below, which script command and transformer should be utilized....?

 [{'type': 'events_fetched', 'value': '1'}, {'type': 'rules', 'value': '[{"id":112363,"name":112

Unable to Control Column Width in Markdown Tables in XSOAR

I am trying to create a table using Markdown in Cortex XSOAR, but I can't control the width of the columns. I need to make one column wider than the others. However, Markdown in XSOAR seems to automatically adjust the width based on the content, and

Cisco ESA (Cisco IronPort) and XSOAR Integration

Hi all,

I'm facing an issue with my integration between Cisco ESA and XSOAR. When I search for specific emails that contain attachments or subjects in Arabic, the SOAR can fetch and display them without any problem. However, when I try to search sp

SlackASKV2 Response Stuck

Hi All,

Yesterday I dont know why slackaskv2 suddenly gave me error because of block key format. I fixed it but slack send message to channel using button and when user click on button no response come back. Idk whats wrong with this annoying stuff.