The connection has been tested sucessfully but error during executing commands
Got a QRadar integration. It's suppose to pull back offenses with magnitude > 4 However, our metrics are much higher than what the client expects.When reviewing this case got pulled into XSOAR:However, when exporting QRadar, the incident has the following: In the second column you can see magnitude has a value of 2; so in theory I don't think...
Hello Everyone, Yesterday, I have observed delayed in offenses which comes from QRadar into XSOAR. I am confused with this type of behavior from XSOAR. Offense which is triggered in QRadar : 29-03-2022 23:00PMSame offense/Alerts is created in XSOAR : 30-03-2022 03:00AM Please check and suggest anything with respect to configuration and all. Cort...
Workflow:From the Incidents page / table, select multiple incidents.Click the "Close" button that allows closing multiple incidents at one time.My close form comes up. I have a field trigger script on one of the fields.It doesn't look like that field trigger script is running for any of the incidents selected. For the field trigger script, does...
I have some automation that I'm working on and I am not seeing the expected results. I broke the script down into the following simple version. ScriptA which is:demisto.executeCommand("ScriptB", {})ScriptB which is:return_results("ScriptB Called")when I run ScriptA, is there a reason ScriptB would not write to the war room?
I am using splunk 60 day free trial non-enterprise edition and created a new custom index in splunk and manually added a sample event csv format file in the new index and all date is 2 days ago sample datasplunk integration with xsoar does not generate any incident, is there a configuration and timestamp problem?
I have tried to request test/free license of XSOAR using web form - (https://start.paloaltonetworks.com/sign-up-for-community-edition.html). Completely ignored. Then I asked for support - they pointed out to local rep. Local rep can do nothing, they claimed that it seems that PA do not issue that license for European countries. We have been lon...
Recently had some performance problems reported from my xsoar users.Found a tenant crashing. Upon investigating I found the following error in the logs:App03 host:error Couldn't calc cores number [error 'open /proc/stat: too many open files']error Couldn't calc cores number [error 'open /proc/stat: too many open files'] I set this on APP03 las...
Any thoughts on this -I use my SSO account which is an is in the Administrator role.I see 23 tenants. No filter on.My default admin account which is also in the administrator role shows 36. The tenants my SSO account seems to be missing seem are ones that are stopped (older accounts). Incognito window doesn't make a difference, tried hard relo...
For purposes of demo'ing / mocking data for testing; how do you handle that.... Curious is there any import function to mock up incident data within XSOAR?
I want to change the default column view for all my analyst using the "Incidents" page / "Incidents" table. Is there a way to change that view, or is the table view user specific only and there is no way to set for everyone?
Hi everyone, I'm struggling to make my use case work.I need to use a playbook X, to change the owner of a specific incident using IncidentID.Do you ever had this need?I think I can do it using RestAPI, but i'm failing.Thanks
Hi,I succeeded XSOAR integration with Qradar. But I keep getting timeout warnings. I solved this problem by entering parameter "--env=REQUEST_TIME OUT=1500". But I caught that the real problem is in the query. To give an example of this, I enter the first integration query as "status='OPEN' and id > 13061". Then XSOAR automatically changes th...
Hi, I'm trying to use the condition to check if incident.destinationip is an public IP. But when selecting from context incident.destinationip and then IsRFC1918Address you need to fill in something in the right side. I checked the automation script and that should return True or False. But When testing the condition it always returns not matchi...
Relatively new admin to XSOAR; previous admin has left.Just completed upgrade to latest 6.5 version.Could anyone help me understand the following:I have a service account that seems to run xsoar demisto server containers; used ps-ef|grep demisto and return a number of containers; "demisto" is the user below.demisto 32710 3808 0 10:56 ? ...
