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09-01-2024 02:21 AM
Hi Team,
I have standard customer seeking help to suggest how to delete license in cortex xsoar server because of need to be clear TIM license that not correctly.
Because of customer have only XSOAR Starter license then when upload the license file to cortex xsoar server, the TIM license was not replace to empty.
The clear ask from the customer:
I see the document details explain the license file was live in path each deployment architecture below. Alternative Method Save the license file on the server. This method requires you to restart the server after saving the file. The path for the license file varies according to your installation. If you are using Elasticsearch as your database and did not upgrade from a previous version of Cortex XSOAR, the file is located in the lib directory. Default is /var/lib/demisto/demisto.lic. If you are using Elasticsearch and upgraded from a previous version of Cortex XSOAR or you are not using Elasticsearch, the default location of the license file is /usr/local/demisto/demisto.lic. For customers using a custom location, the path can be found in the license.file.path configuration key in the demisto configuration file. The default location of the configuration file is /etc/demisto.conf. So, If I need to clear the license file, I just do with stop service demisto and change license file to new license file and start service demisto again?
Any suggestions
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